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SmartSave: Savings reviews

4.77
Based on 2,549 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026
Sheila C's avatar
Sheila C

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

1yr fixed acc - highest rate on the market, fab support

5
1 year fixed savings account - highest rate on the market at the time. I tried to deposit the money from an account other than the account I nominated and the support team were quick to inform me of the error so that I could rectify. I received multiple emails on the countdown to my 1 year expiring and was able to decide what to do in plenty of time. Have recommended to family and both my mum and sister now have accounts with smartsave. I removed my money from the account at expiry but moved it back into a new 1 year fixed a few days later as SmartSave was still the highest rate!! Reviewed on: 26th January 2024

Excellent customer service

5
Excellent customer service and good interest rates Reviewed on: 26th January 2024

smart save account

3
Easy to open the account online and competitive interest rate, the bond has not matured yet so unable to comment on the process of re-investing or taking money out Reviewed on: 26th January 2024

My experience

5
Easy to understand. Clear instructions. Good support when needed. Reviewed on: 26th January 2024

more contact

3
don`t here from them enough ,almost like you don`t have savings with them ,i have other saving accounts with other providers and receive regular updates . Reviewed on: 26th January 2024

Easy online website.

5
Easy online website. Good interest rate. Secure online and mobile banking. Reviewed on: 26th January 2024

Excellent interest rate and easy to use website.

5
Excellent interest rate and easy to use website. No qualms about recommending to friends and family… Reviewed on: 26th January 2024

Website easy to follow and good savings rate

5
Found website easy to follow and rates very good when others were quite low. Only rated good for customer services as never had any problems that I needed to contact Smartsave about. Reviewed on: 26th January 2024

Best rate for a 1 year fix at time of tasking.

4
Best rate for a 1 year fix at tomr i was looking. Easy to set up and no issues Reviewed on: 26th January 2024

Very smooth to set up, and a great interest rate was...

5
Very smooth to set up, and a great interest rate was offered! Reviewed on: 26th January 2024

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