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SmartSave: Savings reviews

Name: Savings
Rating: 4.77 (2549 reviews)

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4.77

Based on 2,549 reviews, last reviewed 22nd Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

15%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024

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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Review of the SmartSave, Savings:

Lack of personal contact by telephone with a custome...

Lack of personal contact by telephone with a customer adviser Reviewed on: 18th March 2024

Lack of communication

I've put money into a savings account at a great rate of interest. I do feel a little uncomfortable with it though because it's not a well-known bank and there has been very little communication from SmartSave, barely even an acknowledgement of how much I've paid in, just one email with a link to my account. I don't want marketing material but I DO want reassurance that my money is safe. Reviewed on: 27th January 2024

Saver since 2021

Easy application process & freindly app. May have invested more but limit of 1 active account at a time a limiting factor. Reviewed on: 27th January 2024

Great Customer Service.

Very efficient. Responses to issues or questions raised are very quick and efficient. Reviewed on: 27th January 2024

Great Savings Rates

It is an easy site to work with and has great savings rates. Reviewed on: 27th January 2024

The best interests rate at the time I was looking, o...

The best interests rate at the time I was looking, only problem was no confirmation by mail, of investment proof Reviewed on: 27th January 2024

I have a confidence in smartsave which is important...

I have a confidence in smartsave which is important to me Reviewed on: 27th January 2024

One year SmartSave fixed rate investment

I invested with SmartSave in Jan 2023. It was for a one year fixed rate. It matured in Jan this year and I was so pleased with my return that I decided to re-invest the whole amount, plus interest with SmartSave once again. Reviewed on: 27th January 2024

Easy set up for account.

Easy set up for account. Excellent rates Reviewed on: 27th January 2024

Very easy to access online and deal with regarding d...

Very easy to access online and deal with regarding deposit Reviewed on: 27th January 2024

Very little communication from smart money

Very little communication from smart money Reviewed on: 27th January 2024

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