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SmartSave: Savings reviews

4.77
Based on 2,549 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026
Sheila C's avatar
Sheila C

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Review of the SmartSave, Savings:

Lack of personal contact by telephone with a custome...

5
Lack of personal contact by telephone with a customer adviser Reviewed on: 18th March 2024

Safe online investment bank with good rates.

5
Ease of using the web site, transfer of funds and communication with customer service. This is an easy investment bank for savings. Reviewed on: 26th January 2024

Easy to set up and one the best fixed rate 1 year ac...

5
Easy to set up and one the best fixed rate 1 year account on the market Reviewed on: 26th January 2024

Bank with a non sensical one savings account limit

1
I have a savings account with you (with only a few pounds) and as such I have been excluded from opening an additional account, even when you have been at the top of the savings rates charts. This is due to your stupid ruling that a saver is only allowed one account with you. This deprives you and me and is a rule that I have never encountered alsewhere. So from my experience you do not deserve to get an award what so ever. Reviewed on: 26th January 2024

Good savings plan with good customer service

5
Good savings plan with good customer service Reviewed on: 26th January 2024

Can’t fault it

5
Smart Save offered a good interest rate which was what I was looking for. Setting up my account was very easy as is accessing it. Reviewed on: 26th January 2024

Easy to set up a savings account with good interest...

5
Easy to set up a savings account with good interest rate Reviewed on: 26th January 2024

Safe, easy, worthwhile investment!

5
A simple to use online system, once I’d decided to invest with Smartsave, who were offering a good interest rate on a yearly investment. Reviewed on: 26th January 2024

Easy to set up on line and access is simple.

5
Easy to set up on line and access is simple. Reviewed on: 26th January 2024

A company I trust. With my funds.

5
Easy to access, service reliable, keeps me informed . I trust it. I’d recommend to family and friends too. Recommended by MSE so can’t go wrong. Reviewed on: 26th January 2024

Good service easy to open account

5
Good service easy to open account Reviewed on: 26th January 2024