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SmartSave: Savings reviews

4.77
Based on 2,549 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026
Sheila C's avatar
Sheila C

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Review of the SmartSave, Savings:

Lack of personal contact by telephone with a custome...

5
Lack of personal contact by telephone with a customer adviser Reviewed on: 18th March 2024

Simple, safe & secure

5
Very simple to save as once you have transferred your money to the fixed rate bond you just wait for it to mature. Reviewed on: 26th January 2024

Great service

5
Easy to set up, excellent rates provided for my savings Reviewed on: 26th January 2024

There's a wrong time to invest . . . . .

4
Unfortunately invested just before the rates started rising but was locked in for 2 years at the low rate. That's just the way it goes, not SmartSave's fault at all. Reviewed on: 26th January 2024

Sensitive Service above and beyond

5
Not only do they offer good deals but they treated me as a person. My husband died and had investments with SmartSave. They went above and beyond any other bank I had to deal with. They even phoned me when everything was complete yo make sure u was ok. Reviewed on: 26th January 2024

Nothing more to add xxxxxxxxxxxxxx

5
Nothing more to add xxxxxxxxxxxxxx Reviewed on: 26th January 2024

So good Sarah far cannot say any more

4
So good Sarah far cannot say any more Reviewed on: 26th January 2024

Investing with smart save was very easy and straight...

5
Investing with smart save was very easy and straightforward , with online help all the way . Also I think the smart save account is great value for money with all the security you need . Reviewed on: 26th January 2024

Great experience with Smartsave!

5
Good online experience with a great one year fixed rate savings account. Straight forward to open account, good security and no problem getting money was matured. Reviewed on: 26th January 2024

Good rate of interest, kept informed by email.

4
Good rate of interest, kept informed by email. Reviewed on: 26th January 2024

The Art of Smart Money

5
All great - service and interest rates. An excellent organisation in all respects Reviewed on: 26th January 2024