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Tandem: Credit Card reviews

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4.66
Based on 359 reviews, last reviewed 22nd Mar 2021
No new 5 star reviews
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6%

Latest highest rating:

5

100% O recomand cu incredere, este cea mai tare. Reviewed on: 22nd March 2021
Oprea Liliana's avatar
Oprea Liliana

Latest lowest rating:

1

Rubbish service Had my card declined and then received Text saying that until I agreed 6 fee my card would not work. Shameful treatment of customers. Check out their ... Read more Reviewed on: 10th March 2020
Karen Boutros's avatar
Karen Boutros
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About this product

Tandem Bank launched their first credit card in 2018, and like you, we're keen to find out what it's like being a Tandem Bank customer. If you'e a Tandem credit card customer, why not leave a short review below. You'll be helping the Smart Money People community to find out more about this new player.

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Tandem Credit Card reviews (359)

Great fast response customer service

5
Bonus that you get cash back on all purchases. Like that if you receive any refunds after your statement date, that the amount is taken off the statement. Reviewed on: 11th May 2019
Reenie Audrain's avatar
Reenie Audrain

One of the best cashback credit cards in the U.K. !

5
Great user interface, easy to set up and also great customer service. Reviewed on: 11th May 2019
Emilios 's avatar
Emilios

Travel Card

5
This is my go to credit card for travelling abroad. Reviewed on: 11th May 2019
MovingMike's avatar
MovingMike

Excellent travel option

5
No fees, accurate exchange rate and you actually get cash back. Best travel card I have found by far. Reviewed on: 11th May 2019
Kenny Blabaducci's avatar
Kenny Blabaducci

Fantastic company

5
They give me great cashback and the best service compared to other credit card companies. I’ve been very impressed in the 6 months I’ve been with them. Reviewed on: 11th May 2019
Nicole's avatar
Nicole

Easy to use

4
Easy to apply and manage. Clear view of finances as it’s updated instantly, the app is easy to use and direct debit payments are made clear. Reviewed on: 11th May 2019
M210's avatar
M210

Great service

4
Tandem credit card has great customer service and is super easy to use. Otherwise features on the App need work therefore 4 stars and not 5. Reviewed on: 11th May 2019
Anonymous 's avatar
Anonymous

Great card and company, poor customer service.

2
I love using the card and it’s ebnefits, however, I had to change bank accounts a while back for my DD and it caused no end of problems that for the following 2 months caused me issues....and fees! Despite multiple phone calls, no one cared, and it was only when I escalated it to high managerial level did it get resolved and the service I expected, commence. Shame I had to take it that high, as I was one phone call away from cancelling the card. Reviewed on: 11th May 2019
Cestavros6 's avatar
Cestavros6

Great for travel

5
I travel a lot for work and pleasure so a credit card without fees is great, and cash back makes it even better! Reviewed on: 11th May 2019
Claire's avatar
Claire

Great product!

5
Really good to use abroad and great customer service. Reviewed on: 11th May 2019
Sam's avatar
Sam

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