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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7597 reviews)

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4.89

Based on 7,597 reviews, last reviewed 28th Jan 2026

500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and easy to use - all seems to work well f... Great app and easy to use - all seems to work well for me and not looking to change Reviewed on: 28th January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

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Starling Bank Business Account reviews (7597)

not as good as it once was.

not as good as it once was. Nowhere near as good for Business as it used to be. Money first, customer care a distant second. Reviewed on: 15th March 2024

Reply from Starling Bank Hi there, we're sorry to hear you feel this way. Please come through live chat in the app or give us a call on 020 7930 4450, to raise a complaint if you're unhappy with our service. We'd like to look into this and understand better. Team Starling Response date: 20th March 2024

Easy to use service.

Easy to use service. Any issues usually resolved very quickly. Reviewed on: 15th March 2024

Happy with overall experience.

Happy with overall experience. App is clear and easy to use. I am a first time director and the ease of the starling account helped a lot. Reviewed on: 15th March 2024

The best bank for small business users

The best bank for small business users Reviewed on: 15th March 2024

Free banking!

We love the free banking provided by Starling. Reviewed on: 15th March 2024

Great app, easy to use and easy to manage my small b...

Great app, easy to use and easy to manage my small business using it Reviewed on: 15th March 2024

Moved my business account to Starling as my old bank...

Moved my business account to Starling as my old bank closed its branch in our town. Starling just does online banking so much better. I have now also moved my personal account to Starling. Reviewed on: 15th March 2024

not good bank for businesses that have international...

not good bank for businesses that have international transactions as keep with holding credits. almost every month i have credits witheld. also difficult to communicate with Starling other than via the app so unless you check you app every day you dont see messages. Other colleagues dealing with international clients have said they have same problems with Starling. Reviewed on: 15th March 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. Sometimes we may stop a payment to protect you from potential fraud, and we'll reach out to you directly to get more information about the payment. If you need this payment urgently, please come through live chat in the app or call us on 020 7930 4450. Team Starling Response date: 20th March 2024

Easy to use, secure and professional

The only bank that could help our business in lockdown and they have not stopped helping. Easy to use, secure and professional. Reviewed on: 15th March 2024

Does everything I need from an online bank

Does everything I need from an online bank Reviewed on: 15th March 2024

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