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Starling Bank: Business account reviews

4.83
Based on 7,607 reviews, last reviewed 18th Sep 2026
71% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Reliable and helpful business banking platform with... Reliable and helpful business banking platform with good customer service and excellent products that help my business grow. Would highly recommend to... Read more Reviewed on: 2nd September 2026
Christopher H's avatar
Christopher H

Latest lowest rating:

1

Starling bank is by far the worst bank on the planet. Starling bank is by far the worst bank on the planet. Avoid at all costs they will ruin your life. Reviewed on: 18th September 2026
Tony's avatar
Tony

About this product

Starling Bank offer a fully licensed UK business bank account with no monthly fees and 24/7 support.

Using the Starling app, you can bring your banking, bookkeeping and tax under one roof with Starling Accounting. You can see spending analytics and get instant notifications the second you spend or get paid.

Starling Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Business account reviews (7607)

not as good as it once was.

1
not as good as it once was. Nowhere near as good for Business as it used to be. Money first, customer care a distant second. Reviewed on: 15th March 2024
Reply from Starling Bank Hi there, we're sorry to hear you feel this way. Please come through live chat in the app or give us a call on 020 7930 4450, to raise a complaint if you're unhappy with our service. We'd like to look into this and understand better. Team Starling Response date: 20th March 2024
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Starling Bank

Easy to use service.

5
Easy to use service. Any issues usually resolved very quickly. Reviewed on: 15th March 2024

Happy with overall experience.

5
Happy with overall experience. App is clear and easy to use. I am a first time director and the ease of the starling account helped a lot. Reviewed on: 15th March 2024

The best bank for small business users

5
The best bank for small business users Reviewed on: 15th March 2024

Free banking!

5
We love the free banking provided by Starling. Reviewed on: 15th March 2024

Great app, easy to use and easy to manage my small b...

5
Great app, easy to use and easy to manage my small business using it Reviewed on: 15th March 2024

Moved my business account to Starling as my old bank...

5
Moved my business account to Starling as my old bank closed its branch in our town. Starling just does online banking so much better. I have now also moved my personal account to Starling. Reviewed on: 15th March 2024

not good bank for businesses that have international...

1
not good bank for businesses that have international transactions as keep with holding credits. almost every month i have credits witheld. also difficult to communicate with Starling other than via the app so unless you check you app every day you dont see messages. Other colleagues dealing with international clients have said they have same problems with Starling. Reviewed on: 15th March 2024
Reply from Starling Bank Hi there, we're sorry to hear about your experience. Sometimes we may stop a payment to protect you from potential fraud, and we'll reach out to you directly to get more information about the payment. If you need this payment urgently, please come through live chat in the app or call us on 020 7930 4450. Team Starling Response date: 20th March 2024
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Starling Bank

Easy to use, secure and professional

5
The only bank that could help our business in lockdown and they have not stopped helping. Easy to use, secure and professional. Reviewed on: 15th March 2024

Does everything I need from an online bank

5
Does everything I need from an online bank Reviewed on: 15th March 2024

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