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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7592 reviews)

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4.88

Based on 7,592 reviews, last reviewed 17th Apr 2025

2300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great online bank. Great online bank with very user friendly app. Reviewed on: 15th April 2025

Latest lowest rating:

1

They do not work with complex company structures. They do not work with complex company structures. Reviewed on: 17th April 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7592)

Review of the Starling Bank, Business Account:

I find the banking to be just so easy

After using other banks in the past I have found Starling to be so slick in every aspect of my banking Reviewed on: 7th December 2018

Sorted a problem quickly and with a nice manner

Sorted a problem quickly and with a nice manner Reviewed on: 28th May 2024

Excellent straightforward banking for sole traders

As a sole trader, I was looking for a Business Bank account that didn’t eat into my modest income, as had happened with my previous bank once their introductory offer ceased. Starling provided just that and more. I find them straightforward to deal with, easy to use, and, unlike other banks I have used in the past, have caused me no difficulties at all. Reviewed on: 24th May 2024

Reply from Starling Bank We're happy our account has made business banking easier for you Beverly. We're thrilled you're pleased with your account and everything's running smoothly. Team Starling Response date: 24th May 2024

Great bank

Great experience, application is clear and easy to use. Reviewed on: 23rd May 2024

Excellent service

No problems to open the account and the customer service was and remain on point Reviewed on: 8th May 2024

could do a lot better

won't ring - send messages saying they have but they haven't - won't give a straioght answer to queries Reviewed on: 24th April 2024

Reply from Starling Bank Hi Chris, thanks for your review. Our customer service team aims to provide the best possible service, and we are sorry if this has not been the case with you. Apologies again. Team Starling. Response date: 24th April 2024

User friendly mobile banking App is really good.

User friendly mobile banking App is really good. So far, i have never encountered any technical issues. Business categories are pre-defined so easy to tag and some are automatically tagged based on the transaction. Reviewed on: 18th April 2024

Reply from Starling Bank Hi Kumar, We're pleased to hear that your banking experience with us has been smooth and hassle-free. We offer automated categories for each transaction, which you can modify to a more appropriate category for that transaction or any future ones. If you have any queries or concerns, our team is always available to assist you via the in-app chat feature under your app's help section. Thank you for choosing Starling Bank. Best regards, Response date: 18th April 2024

Great app for business banking which caters for all...

Great app for business banking which caters for all our needs Reviewed on: 17th April 2024

I am happy with all business bank operations

I am happy with all business bank operations So fat all kind of requests and service were resolved remotely. Reviewed on: 17th April 2024

Reply from Starling Bank Hi there, Thanks for taking the time to share your review. We're pleased to hear you're enjoying banking with us and that you feel supported by our team. We always strive to provide the best banking service and experience our customers can get, and we're glad this is shining through! Team Starling Response date: 18th April 2024

So easy, everything transferred from our old bank.

So easy, everything transferred from our old bank. Every issue quickly and efficiently resolved... and the bank card arrives in what is just a reassuringly quality package. Reviewed on: 17th April 2024

Reply from Starling Bank Hi there, Welcome to Starling! We're thrilled to have you onboard. It's fantastic to hear your move to us went a breeze and that you're finding our customer service team quick and efficient in resolving your queries. We're glad you like and appreciate the quality of our card packaging. Our team have worked hard on this, and it means a lot to hear your feedback. Thanks for sharing your review. Team Starling Response date: 18th April 2024

Excellent customer service and the best bank I've be...

Excellent customer service and the best bank I've been with Reviewed on: 17th April 2024

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