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Starling Bank: Business account reviews

Name: Business account
Rating: 4.83 (7604 reviews)

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4.83

Based on 7,604 reviews, last reviewed 1st Jun 2026

40% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Customer service is excellent and response. Customer service is excellent and response. App feels very safe and is easy to navigate. We have business and personal banking with Starling and have ... Read more Reviewed on: 1st June 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling Bank offer a fully licensed UK business bank account with no monthly fees and 24/7 support.

Using the Starling app, you can bring your banking, bookkeeping and tax under one roof with Starling Accounting. You can see spending analytics and get instant notifications the second you spend or get paid.

Starling Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Business account reviews (7604)

Highly recommended

I couldn't believe how easy and straight forwards it was to open a business account with Starling. My account was open within a few days (Christmas period) and my card arrived shortly after. I would, and have many times, recommended Starling if you are looking to open a new account, or thinking about changing Reviewed on: 1st April 2021

Fast and easy... the high-street bank has been completely eclipsed.

While I waited inline on the call centre of a high-street bank, I was able to open my business startup account with Starling, downloading the app, clearing security measures and completing my application... before my high-street bank even bothered to answer my call! Everything since then has been straight-forward and effort free. I'd definitely recommend using Starling for business. Reviewed on: 1st April 2021

Chuffed

Easy to set up. Ideal for a busy person. Reviewed on: 1st April 2021

..

Class class class and class Great bank!! Reviewed on: 1st April 2021

Rewarding business account transfer in a challenging year.

We had our business account with NatWest since our start up in 2015 - the local Nat West branch, 10 minutes walk up the road has since been turned into a trendy bar. Fast forward 5 years later to Winter of 2020, by which time we have all had enough of the pandemic and NatWest send us (what turns out to be one of MANY reminders) about the Business Banking Switch Incentive, with £1,500 for switching, in some cases. Having traded for five years and barely used any "cash" as such, full online banking seemed to be the sensible way forward - we had heard adverts for Starling Bank and, as it turns out, its already award winning performance, so we chose them. Using the banking switch mechanism, all direct debits were transferred effortlessly, along with completing details for Starling, which included recording a short, scripted video to prove that we are indeed, very hard working human beings.. Any queries on our part were answered promptly by email, the switch was completed and our new business bank account received the £1,500 switch incentive some 7-10 days later on. There came a point where the constant reminders from NatWest regards fair banking and business switch choices etc, made us feel as if we were being kicked out - maybe this because of the Business Bounce Back Loan that we took out with them during 2020, while our business adapted to new ways or working in a pandemic - we fortunately never had to touch the £6,000 loan that we took out, but it came very close. Subsequently, the amount for the loan had been sat waiting for our switch completion to Starling - happy to say, we have just cleared the loan, and some 2 months later, NatWest have finally closed the old accounts, along with us receiving some pointless emails and post since leaving them in Dec 20 / Jan 21, making us wonder if there is any one actually monitoring any of their customer experience - mobile app finally deleted from phones. Starling have been brilliantly effortless, and we now hopefully have enough tucked away in one of our "Spaces" to cover our Corporation Tax bill for 22 / 22. The Starling banking app is great, we especially like the breakdown of different types of income and expenditures - quite an eye opener - the desk top version also, with a quick security check via the mobile app, is very effective. We wish Starling all the very best in the British Banking Awards, and, in anticipation, massive congratulations (TBC!?) Kind regards, Jim and Julie Franklin Franklin Agri Ltd. i Reviewed on: 1st April 2021

Absolutely brilliant...

A year ago I’d even heard of Starling but during the year I needed an account for a new business. The application process was simple, it’s integrated with Quickbooks, the App is a delight to use and it’s not cost us anything! Reviewed on: 1st April 2021

Easy to use & no technical problems

Switched over to Starling around 6 months ago during the height of the pandemic. I have no problems at all and it’s not a bank I’d really heard of before but I am so impressed and can see why it is award winning. All my direct debits from previous bank have been carried over etc and no technical problems. So easy and straight forward to use no hidden and complicated functions but at the same time security isn’t breached. I would highly recommend. At first I was wary due to not having a branch but it’s rare I would visit a branch anyway these days and post offices are everywhere with flexible opening hours if needed. Reviewed on: 1st April 2021

Excellent

Great service best I’ve received for a business Reviewed on: 1st April 2021

Makes banking a dream!

I love the spaces within Starling accounts. I used to have several different accounts for different business spends like VAT, tax, payroll, profit etc. This meant separate reconciling, statements and grumpy accountants. Now I have spaces and everyone is happy! Thank you Reviewed on: 1st April 2021

Great online banking

App is very clear to use!! Does everything that any other bank do but easier process and understanding Thank you Reviewed on: 1st April 2021

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