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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.9 (7600 reviews)

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4.90

Based on 7,600 reviews, last reviewed 31st Mar 2026

800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good business account The app for this bank lays out transactions in a very user friendly way. You can also search through all your past transactions for a specific thinh i... Read more Reviewed on: 31st March 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

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Starling Bank Business Account reviews (7600)

Rewarding business account transfer in a challenging year.

We had our business account with NatWest since our start up in 2015 - the local Nat West branch, 10 minutes walk up the road has since been turned into a trendy bar. Fast forward 5 years later to Winter of 2020, by which time we have all had enough of the pandemic and NatWest send us (what turns out to be one of MANY reminders) about the Business Banking Switch Incentive, with £1,500 for switching, in some cases. Having traded for five years and barely used any "cash" as such, full online banking seemed to be the sensible way forward - we had heard adverts for Starling Bank and, as it turns out, its already award winning performance, so we chose them. Using the banking switch mechanism, all direct debits were transferred effortlessly, along with completing details for Starling, which included recording a short, scripted video to prove that we are indeed, very hard working human beings.. Any queries on our part were answered promptly by email, the switch was completed and our new business bank account received the £1,500 switch incentive some 7-10 days later on. There came a point where the constant reminders from NatWest regards fair banking and business switch choices etc, made us feel as if we were being kicked out - maybe this because of the Business Bounce Back Loan that we took out with them during 2020, while our business adapted to new ways or working in a pandemic - we fortunately never had to touch the £6,000 loan that we took out, but it came very close. Subsequently, the amount for the loan had been sat waiting for our switch completion to Starling - happy to say, we have just cleared the loan, and some 2 months later, NatWest have finally closed the old accounts, along with us receiving some pointless emails and post since leaving them in Dec 20 / Jan 21, making us wonder if there is any one actually monitoring any of their customer experience - mobile app finally deleted from phones. Starling have been brilliantly effortless, and we now hopefully have enough tucked away in one of our "Spaces" to cover our Corporation Tax bill for 22 / 22. The Starling banking app is great, we especially like the breakdown of different types of income and expenditures - quite an eye opener - the desk top version also, with a quick security check via the mobile app, is very effective. We wish Starling all the very best in the British Banking Awards, and, in anticipation, massive congratulations (TBC!?) Kind regards, Jim and Julie Franklin Franklin Agri Ltd. i Reviewed on: 1st April 2021

Absolutely brilliant...

A year ago I’d even heard of Starling but during the year I needed an account for a new business. The application process was simple, it’s integrated with Quickbooks, the App is a delight to use and it’s not cost us anything! Reviewed on: 1st April 2021

Easy to use & no technical problems

Switched over to Starling around 6 months ago during the height of the pandemic. I have no problems at all and it’s not a bank I’d really heard of before but I am so impressed and can see why it is award winning. All my direct debits from previous bank have been carried over etc and no technical problems. So easy and straight forward to use no hidden and complicated functions but at the same time security isn’t breached. I would highly recommend. At first I was wary due to not having a branch but it’s rare I would visit a branch anyway these days and post offices are everywhere with flexible opening hours if needed. Reviewed on: 1st April 2021

Excellent

Great service best I’ve received for a business Reviewed on: 1st April 2021

Makes banking a dream!

I love the spaces within Starling accounts. I used to have several different accounts for different business spends like VAT, tax, payroll, profit etc. This meant separate reconciling, statements and grumpy accountants. Now I have spaces and everyone is happy! Thank you Reviewed on: 1st April 2021

Great online banking

App is very clear to use!! Does everything that any other bank do but easier process and understanding Thank you Reviewed on: 1st April 2021

Great businesses account

Simple & easy to use online with great functions Reviewed on: 1st April 2021

Excellent service

From day 1 of being with Starling it has been a breeze with their east to use business account, thanks a lot. Reviewed on: 1st April 2021

Fabulous

Easy to navigate and use, all automated in a system that actually works!! perfect!! Reviewed on: 1st April 2021

Initially sceptical but now 100% impressed

As per the title I imagined it was another difficult to use on line type of bank but the technology is incredible. Well worth trying out you will be pleasantly surprised I think. Reviewed on: 1st April 2021

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