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Starling Bank: Business account reviews

4.83
Based on 7,604 reviews, last reviewed 1st Jun 2026
40% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Customer service is excellent and response. Customer service is excellent and response. App feels very safe and is easy to navigate. We have business and personal banking with Starling and have ... Read more Reviewed on: 1st June 2026
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fightingdata

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025
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Marco Abis

About this product

Starling Bank offer a fully licensed UK business bank account with no monthly fees and 24/7 support.

Using the Starling app, you can bring your banking, bookkeeping and tax under one roof with Starling Accounting. You can see spending analytics and get instant notifications the second you spend or get paid.

Starling Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Business account reviews (7604)

Consistent , reliable Banking during a terribly tough year

5
As a new start up business it’s been incredibly hard this year. Started my company in Feb 2020 and went into lockdown within a month. As a hands on therapist , social distancing prevented me working . No furlough, no support, one of the forgotten 3 million... thank fully Starling Bank was constantly there providing great service - online chat, fantastic app but most of all, the fact you hook up with other service providers to give us great deals is just brilliant. I managed to set up IZettle quickly at a discounted price . I may not have been able to trade this year but at least I’m set up with the tools I need for when I get started again Reviewed on: 23rd January 2021

Everything on your phone

5
I have a number of bank accounts and Starling is a breath of fresh air!!!! Reviewed on: 22nd January 2021

Good

5
Good ??????????????????????? ??????£????????????&????? Vbvvv??????????????????? Reviewed on: 22nd January 2021

Fantastic!

5
Brilliant service and easy business banking. Would highly recommend Reviewed on: 22nd January 2021

Business /personal account

5
Has been a seamless transition from my old bank to Starling , so impressed with the alerts and notifications , never come across a high street bank that comes close ! Reviewed on: 22nd January 2021

Superb app, user freindly, good support

5
All round positive experience, the future of banking Reviewed on: 22nd January 2021

Terrible Customer Service

3
The culture at Starling seems to be that customers have hours to spend hanging around to speak to a customer service representative. I tried to contact the bank this evening and was placed at 333 in the Chat queue. This happens every time I try to make contact - either this - or waiting in a phone queue only to be cut off. I would suggest that this is a part of that bank that needs radically addressing - either employ more staff or streamline the system! Reviewed on: 22nd January 2021

Best Business Bank

5
So easy to use. Great communication. I love it. Reviewed on: 22nd January 2021

A breath of fresh air

5
I just find that Starling are setting new standards that the big five are trying to copy..... Starling , in my experience seem to be one step ahead. 5* Reviewed on: 22nd January 2021

Simply perfect!

5
The best bank we've ever dealt with, without a doubt. Simply perfect. Reviewed on: 22nd January 2021

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