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Starling Bank: Business account reviews

Name: Business account
Rating: 4.85 (7606 reviews)

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4.85

Based on 7,606 reviews, last reviewed 2nd Sep 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Reliable and helpful business banking platform with... Reliable and helpful business banking platform with good customer service and excellent products that help my business grow. Would highly recommend to... Read more Reviewed on: 2nd September 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling Bank offer a fully licensed UK business bank account with no monthly fees and 24/7 support.

Using the Starling app, you can bring your banking, bookkeeping and tax under one roof with Starling Accounting. You can see spending analytics and get instant notifications the second you spend or get paid.

Starling Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Business account reviews (7606)

customer comes first

Sterling bank never ever let me down while I use to call on customer service help line.Excellent work keep it up Reviewed on: 23rd January 2021

Simplicity itself!

I needed to open a new business account and the process with Starling could not have have been simpler nor any more efficient. So much so, I have also now switched my personal banking & other business accounts to Starling. Reviewed on: 23rd January 2021

Consistent , reliable Banking during a terribly tough year

As a new start up business it’s been incredibly hard this year. Started my company in Feb 2020 and went into lockdown within a month. As a hands on therapist , social distancing prevented me working . No furlough, no support, one of the forgotten 3 million... thank fully Starling Bank was constantly there providing great service - online chat, fantastic app but most of all, the fact you hook up with other service providers to give us great deals is just brilliant. I managed to set up IZettle quickly at a discounted price . I may not have been able to trade this year but at least I’m set up with the tools I need for when I get started again Reviewed on: 23rd January 2021

Everything on your phone

I have a number of bank accounts and Starling is a breath of fresh air!!!! Reviewed on: 22nd January 2021

Good

Good ??????????????????????? ??????£????????????&????? Vbvvv??????????????????? Reviewed on: 22nd January 2021

Fantastic!

Brilliant service and easy business banking. Would highly recommend Reviewed on: 22nd January 2021

Business /personal account

Has been a seamless transition from my old bank to Starling , so impressed with the alerts and notifications , never come across a high street bank that comes close ! Reviewed on: 22nd January 2021

Superb app, user freindly, good support

All round positive experience, the future of banking Reviewed on: 22nd January 2021

Terrible Customer Service

The culture at Starling seems to be that customers have hours to spend hanging around to speak to a customer service representative. I tried to contact the bank this evening and was placed at 333 in the Chat queue. This happens every time I try to make contact - either this - or waiting in a phone queue only to be cut off. I would suggest that this is a part of that bank that needs radically addressing - either employ more staff or streamline the system! Reviewed on: 22nd January 2021

Best Business Bank

So easy to use. Great communication. I love it. Reviewed on: 22nd January 2021

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