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Starling Bank: Business account reviews

Name: Business account
Rating: 4.83 (7604 reviews)

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4.83

Based on 7,604 reviews, last reviewed 1st Jun 2026

40% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Customer service is excellent and response. Customer service is excellent and response. App feels very safe and is easy to navigate. We have business and personal banking with Starling and have ... Read more Reviewed on: 1st June 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling Bank offer a fully licensed UK business bank account with no monthly fees and 24/7 support.

Using the Starling app, you can bring your banking, bookkeeping and tax under one roof with Starling Accounting. You can see spending analytics and get instant notifications the second you spend or get paid.

Starling Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Business account reviews (7604)

Free business banking with great customer service

So much easier to run my business in the UK with low-cost foreign transaction fees. I work hard for the business and it's refreshing that my bank doesn't take a cut of my success. Reviewed on: 18th January 2021

Terrible customer service

Total shambles regarding BBL to sole traders !! Made up there own rules when mass declines were issued !! Don’t care about their business customers. Would give 0 stars if l could. Reviewed on: 18th January 2021

Very impressed

I have found this bank refreshing in terms of simplicity of use, communication and overall service. Its nice to use a bank that seems to have a more personal feel. Reviewed on: 18th January 2021

Outstanding service

Absolutely magnificent bank with great response times from banking a photographic cheque to real-time banking. Reviewed on: 18th January 2021

Best business account ever

I have two business accounts with Starling bank and both are amazing and the best app and great bank with excellent customer service Reviewed on: 18th January 2021

Great

Business account is fantastic. Completed a full switch from Santander in 2020 Reviewed on: 18th January 2021

Simple, affordable, accessible

It was so easy to setup I did it on the bus ... it’s got no fees hitting my small business and it’s integrated with my core tools Reviewed on: 18th January 2021

Got nowhere

Didn't even get as far as opening an account. Their website is inaccurate and customer support about the issue was unhelpful and rude. Reviewed on: 17th January 2021

Best business account provider

I really pleasure to work with Starling! Definitely the Best British Bank! Reviewed on: 13th December 2020

Simple, efficient, faultless and inexpensive

Running a small limited IT company I didn't want to waste money on expensive banks when I only had limited need of their services. I'd had previous experience of the big banks and begrudged paying for the slow, painful process of managing the companies money. I knew about the start up banks and tried Starling among others. The set up and validation was painless and quick, the app was simple, intuitive (for the most part) and had sufficient functionality for my needs. If I ever had an issue, contact to their support team was quick (no hanging around on the telephone), the staff were knowledgeable and the query quickly resolved. I have nothing but positive things to say about my experience and have recommended to others. Reviewed on: 12th July 2020

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