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Staysure: Travel insurance reviews

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4.82
Based on 3,471 reviews, last reviewed 6th Aug 2025
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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10%
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1%

Latest highest rating:

5

I have loved being a long standing staysure customer... I have loved being a long standing staysure customer for over 6 years now. whether ive had a change in medical, change in holiday policy for my family... Read more Reviewed on: 6th August 2025
Meg 's avatar
Meg

Latest lowest rating:

1

Very frustrating Very disappointing and frustrating. Updated annual travel insurance mid way through as had recent hospital tests for breast lump. Found not to need tr... Read more Reviewed on: 5th August 2025
J K's avatar
J K
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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3471)

Very helpful

4
Made it very easy and explained very thing to me, so we got the right kind of insurance Reviewed on: 4th September 2021
Andrew west's avatar
Andrew west

Excellent service particularly during the first year of the pandemic

5
During the pandemic and most recently as overseas travel is beginning to return the advice and help received has been very useful in deciding whether to go away while having just renewed my policy for another year this included an additional three months cover for the price of twelve months so the company is trying to help their customers as much as possible so well done to them! Reviewed on: 4th September 2021
Malcolm Bone's avatar
Malcolm Bone

The best travel insurance company

5
Everything is simple and straightforward with Staysure. They provide the best cover at great prices with no fuss. Would highly recommend them. Reviewed on: 4th September 2021
Geoff Rossington's avatar
Geoff Rossington

Trusted service

5
I have used staysure insurance for several years now and always have been delighted with service Reviewed on: 4th September 2021
Barry Chitty's avatar
Barry Chitty

Excellent

5
Very helpful and lovely to talk to Reviewed on: 4th September 2021
mary pearce's avatar
mary pearce

Staysure was very easy to get the cover I required for travelling to Asia,

5
Staysure gave me 18 months cover for the price of 12months, I needed a document to enter Cambodia which stated that I have up to £50000 of insurance to cover covid, after a quick phone call i received my document straight away, great service Reviewed on: 4th September 2021
Brian Laffey 's avatar
Brian Laffey

I have used Staysure for many years now, good comprehensive cover

4
Good solid cover but claims can be awkward as policy split between different underwriters Reviewed on: 4th September 2021
hugh gingell's avatar
hugh gingell

Informative

5
Competitively priced, easy to book and choices for cover explained and straightforward to book. I like the emails you receive when you have booked telling you when restrictions change or regulations for travel alter. This was one of the only policies I could find that would cover me for an additional cost to travel against advise when I needed to travel abroad urgently. Reviewed on: 4th September 2021
Denise 's avatar
Denise

Claim

5
Only ever made one claim. dealt with swiftly and sympathetically. Reviewed on: 4th September 2021
Hugo Gehring's avatar
Hugo Gehring

Travel insurance experience

5
A very easy and comfortable company to do insurance cover with as the person you arranged my travel cover was very helpful and knowledgable about all aspects of my requirements leaving me feeling completely at ease with my choice of who to be my travel insurance provider Reviewed on: 4th September 2021
Carole Hearn's avatar
Carole Hearn

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