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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3471 reviews)

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4.82

Based on 3,471 reviews, last reviewed 6th Aug 2025

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I have loved being a long standing staysure customer... I have loved being a long standing staysure customer for over 6 years now. whether ive had a change in medical, change in holiday policy for my family... Read more Reviewed on: 6th August 2025

Latest lowest rating:

1

Very frustrating Very disappointing and frustrating. Updated annual travel insurance mid way through as had recent hospital tests for breast lump. Found not to need tr... Read more Reviewed on: 5th August 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3471)

Friendly, professional and efficient staff

When my card was hacked so the payment didn’t go through I rang and spoke to Jack. He was so kind and patient and sorted everything out for me with a smile and a chat and now I’m covered up until December 2022. Nothing was too much trouble. Thanks Jack. Reviewed on: 4th September 2021

Easy and good value

Simple application process, even with pre-existing medical conditions, and a policy which covered all major areas at a premium which represented great value for money Reviewed on: 4th September 2021

I am amazed at the cover you provide for the cost

very easy to access and very helpful operators Reviewed on: 4th September 2021

Great service

Great website and customer care team Reviewed on: 4th September 2021

Easy set up for peace of mind

The website was easy to follow. Access to the insurance documents was simple. Happy with the price for a years insurance Reviewed on: 4th September 2021

Reliable

Very informative & friendly answering any questions asked.goes into great detail if needed and not overpriced like other holiday insurances u Reviewed on: 4th September 2021

staysure are us

very easy to get with no problems, that's what i like about them Reviewed on: 4th September 2021

Cruise cover

My wife and I required specialist COVID cover for a cruise. My wife has underlying health conditions. We applied on line, made a medical declaration and cover was underwritten with no excess. Excellent service Reviewed on: 4th September 2021

Perfect insurance company

I have used this company for numerous years and they have always been helpful and very approachable if you have any worries. Would highly recommend them Reviewed on: 4th September 2021

Champion service!

The STAYSURE online facility is well thought out, easy to use and delivers a high level of confidence in the company. Reviewed on: 4th September 2021

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