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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3469 reviews)

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4.82

Based on 3,469 reviews, last reviewed 20th Jul 2025

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Made the claim in a Friday, the money was in my acco... Made the claim in a Friday, the money was in my account on Wednesday Reviewed on: 17th July 2025

Latest lowest rating:

1

Making a claim is it worth it Having read a lot of reviews about Staysure it apears not may of the people have tried to make a claim. I will try to make this review as short as I c... Read more Reviewed on: 20th July 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3469)

Cover like no other

As an octogenarian I find it difficult to obtain travel insurance at a realistic price despite having only minor health issues, but Staysure have managed this when several other insurers won't even consider older people regardless of how healthy they may be! Reviewed on: 4th September 2021

Piece of mind

Once you are confident in your insurance provider you relax and enjoy your trip. Reviewed on: 4th September 2021

Excellent cover and easy to arrange

This cover was easy to set up online allowing me to add the extras I wanted like cruise cover and cover for trips lasting up to 100 days. Very competitively priced and 15 months for the price of 12 months was an unexpected bonus. Reviewed on: 4th September 2021

Quick and easy

Took out our annual travel insurance and found the whole experience much easier on line even with declaring pre-existing health condition to declare. Reviewed on: 4th September 2021

Rip off

I phoned within 24 hours of taking out the policy online to cancel due to corona virus. It took over an hour to get through.They gave me a choice of losing almost the entire cost of my premium or carry it over to my next holiday as long as that was within 2 years. Apparently it's all in the small print on about page 29 of the policy! I'm high risk for Covid & couldn't afford to be either stuck abroad isolating if I caught it or to have the time off work after I return. So no holidays for me for a while. So either way I lose. I wouldn't use them again and if there was an option I'd give zero stars for customer service. Reviewed on: 4th September 2021

Insurer par excellence

Excellent company to work with, product "made to measure" for individual circumstances Reviewed on: 4th September 2021

Excellent products

Excellent products and customer service. Sterling service during covid Reviewed on: 4th September 2021

Staysure

Always pleased when using staysure Reviewed on: 4th September 2021

Travel service

Great service with good prices and fast easy website Reviewed on: 4th September 2021

Fantastic

Fantastic choices of cover available and option to pay monthly. My son is also covered for his peanut allergy which is a great comfort while away on holiday. Reviewed on: 4th September 2021

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