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Staysure: Travel insurance reviews

4.82
Based on 3,478 reviews, last reviewed 19th Feb 2026
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Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026
Sally's avatar
Sally

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3478)

Piece of mind

5
Once you are confident in your insurance provider you relax and enjoy your trip. Reviewed on: 4th September 2021

Excellent cover and easy to arrange

5
This cover was easy to set up online allowing me to add the extras I wanted like cruise cover and cover for trips lasting up to 100 days. Very competitively priced and 15 months for the price of 12 months was an unexpected bonus. Reviewed on: 4th September 2021

Quick and easy

5
Took out our annual travel insurance and found the whole experience much easier on line even with declaring pre-existing health condition to declare. Reviewed on: 4th September 2021

Rip off

1
I phoned within 24 hours of taking out the policy online to cancel due to corona virus. It took over an hour to get through.They gave me a choice of losing almost the entire cost of my premium or carry it over to my next holiday as long as that was within 2 years. Apparently it's all in the small print on about page 29 of the policy! I'm high risk for Covid & couldn't afford to be either stuck abroad isolating if I caught it or to have the time off work after I return. So no holidays for me for a while. So either way I lose. I wouldn't use them again and if there was an option I'd give zero stars for customer service. Reviewed on: 4th September 2021

Insurer par excellence

5
Excellent company to work with, product "made to measure" for individual circumstances Reviewed on: 4th September 2021

Excellent products

5
Excellent products and customer service. Sterling service during covid Reviewed on: 4th September 2021

Staysure

5
Always pleased when using staysure Reviewed on: 4th September 2021

Travel service

5
Great service with good prices and fast easy website Reviewed on: 4th September 2021

Fantastic

5
Fantastic choices of cover available and option to pay monthly. My son is also covered for his peanut allergy which is a great comfort while away on holiday. Reviewed on: 4th September 2021

Excellent service

5
Simple, straightforward process. Reviewed on: 4th September 2021

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