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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3476 reviews)

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4.82

Based on 3,476 reviews, last reviewed 6th Sep 2025

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Very frustrating Very disappointing and frustrating. Updated annual travel insurance mid way through as had recent hospital tests for breast lump. Found not to need tr... Read more Reviewed on: 5th August 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3476)

Excellent travel insurance

The UK's number 1! Always a great experience. Reviewed on: 17th August 2021

Great Customer Service

Easy to website, I had to call with a query and helped by their really professional team Reviewed on: 17th August 2021

Great cover and easy to purchase

I purchased a policy using the Staysure web-site. It was very easy to use and I was able to make sure that I had cover for Covid disruptions which is very important at the moment with the red and amber lists constantly changing. Reviewed on: 17th August 2021

Good service

Staysure have provided me with the assurance that I am adequately covered for the trips that my wife and I are planning Reviewed on: 17th August 2021

BRILLIANT COMPANY!!

Great staff who are always friendly and helpful. Very cheap insurance with great quality products Reviewed on: 17th August 2021

stressful

working at staysure is stressful. there are lots of calls and not many staff so you are being overworked. they don't like to give out bonus even though a lot of staff and manager deserve it. Reviewed on: 17th August 2021

Staysure have been caring and competitive

Staysure are outstanding compared to other travel insurers that I have used or from whom I have requested quotations. Reviewed on: 17th August 2021

Great cover

Good website which was easy to navigate. Great travel insurance with good Covid cover which is so important now. I have not had to make a claim as yet so I can’t comment on this process. Reviewed on: 17th August 2021

amazing company, goes above and beyond

amazing customer services, always very helpful:) Reviewed on: 17th August 2021

Amazing Staysure

What an amazing company. Patient and easy to deal with. The staff are just incredible. Will definitely use again Reviewed on: 17th August 2021

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