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Staysure: Travel insurance reviews

4.82
Based on 3,477 reviews, last reviewed 21st Oct 2025
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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89%
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10%
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Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025
David Pryse's avatar
David Pryse

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

Great service and cover

5
Knowledgeable and friendly staff who are always willing to help. Comprehensive and easy to use cover Reviewed on: 17th August 2021

Excellent travel insurance

5
The UK's number 1! Always a great experience. Reviewed on: 17th August 2021

Great Customer Service

5
Easy to website, I had to call with a query and helped by their really professional team Reviewed on: 17th August 2021

Great cover and easy to purchase

5
I purchased a policy using the Staysure web-site. It was very easy to use and I was able to make sure that I had cover for Covid disruptions which is very important at the moment with the red and amber lists constantly changing. Reviewed on: 17th August 2021

Good service

4
Staysure have provided me with the assurance that I am adequately covered for the trips that my wife and I are planning Reviewed on: 17th August 2021

BRILLIANT COMPANY!!

5
Great staff who are always friendly and helpful. Very cheap insurance with great quality products Reviewed on: 17th August 2021

stressful

3
working at staysure is stressful. there are lots of calls and not many staff so you are being overworked. they don't like to give out bonus even though a lot of staff and manager deserve it. Reviewed on: 17th August 2021

Staysure have been caring and competitive

5
Staysure are outstanding compared to other travel insurers that I have used or from whom I have requested quotations. Reviewed on: 17th August 2021

Great cover

5
Good website which was easy to navigate. Great travel insurance with good Covid cover which is so important now. I have not had to make a claim as yet so I can’t comment on this process. Reviewed on: 17th August 2021

amazing company, goes above and beyond

5
amazing customer services, always very helpful:) Reviewed on: 17th August 2021

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