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Staysure: Travel insurance reviews

4.82
Based on 3,471 reviews, last reviewed 6th Aug 2025
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have loved being a long standing staysure customer... I have loved being a long standing staysure customer for over 6 years now. whether ive had a change in medical, change in holiday policy for my family... Read more Reviewed on: 6th August 2025
Meg 's avatar
Meg

Latest lowest rating:

1

Very frustrating Very disappointing and frustrating. Updated annual travel insurance mid way through as had recent hospital tests for breast lump. Found not to need tr... Read more Reviewed on: 5th August 2025
J K's avatar
J K

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3471)

stressful

3
working at staysure is stressful. there are lots of calls and not many staff so you are being overworked. they don't like to give out bonus even though a lot of staff and manager deserve it. Reviewed on: 17th August 2021

Staysure have been caring and competitive

5
Staysure are outstanding compared to other travel insurers that I have used or from whom I have requested quotations. Reviewed on: 17th August 2021

Great cover

5
Good website which was easy to navigate. Great travel insurance with good Covid cover which is so important now. I have not had to make a claim as yet so I can’t comment on this process. Reviewed on: 17th August 2021

amazing company, goes above and beyond

5
amazing customer services, always very helpful:) Reviewed on: 17th August 2021

Amazing Staysure

5
What an amazing company. Patient and easy to deal with. The staff are just incredible. Will definitely use again Reviewed on: 17th August 2021

So east to get the cover you need.

5
Loads of great things to say about Staysure...I booked a trip and had to cancel due to covid, no problem, cash or credit to your account. All done in 5 minutes! Next is the the web UI (User interface) someone has worked hard to make easy to get the right cover without any bother (kudos to the development team).lastly, no pestering calls to up sell me car hire, pet insurance etc. You make a few choices on the cover you require, pay and the policy us yours. A certain meerkat would be saying a word beginning with an 'S' at this point. Reviewed on: 17th August 2021

Best Travel Insurance

5
Cheap and easy travel insurance. Reviewed on: 17th August 2021

Best Travel Insurance Currently

5
In current circumstances, it is the best travel insurance provider. Reviewed on: 17th August 2021

great service

5
highly recommend, great range of cover options Reviewed on: 17th August 2021

100% recommend

5
Wonderful informative staff very professional Reviewed on: 17th August 2021

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