Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18674 reviews)

View other StepChange products

4.92

Based on 18,674 reviews, last reviewed 11th Aug 2026

3% decrease in 5 star reviews

in the past 90 days

22% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Step Change hugely help me Step Change team help me hugely with my financial problem.A huge thank you to all of you . Reviewed on: 11th August 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18674)

Review of the StepChange, Debt advice:

Supportive and Caring

Stepchange is the understanding, none criticising option for anyone who has unfortunately fell into debt I would sure recommend them. Reviewed on: 3rd August 2021

Simply lifesavers, first class and was such a weight...

Simply lifesavers, first class and was such a weight off when Stepchange helped me sort my finances Reviewed on: 27th May 2026

100% help

I was worried I wouldn’t be able to mange all my debts! But step change helped and I could relax knowing it was all going to be in order Reviewed on: 27th May 2026

It's working for me, the staff are very knowledgeable

It's working for me, the staff are very knowledgeable Reviewed on: 27th May 2026

Wonderfull

Been wonderfull in helping me get on top of my debt . Reviewed on: 27th May 2026

Very good I don't know what I would have done with o...

Very good I don't know what I would have done with out them Reviewed on: 27th May 2026

Great company

They delt with my issue swiftly put me on the correct course to help my debt problems Reviewed on: 27th May 2026

i am now on the road to be dedt free...

i am now on the road to be dedt free next year Reviewed on: 27th May 2026

Step change changed my life.

Step change changed my life. I no longer worry about having to pay my bills. I can pay my debt off without having to choose between them and food! Reviewed on: 27th May 2026

Step change were so helpful at a very stressful time...

Step change were so helpful at a very stressful time they made things easy to follow and offered support through the process Reviewed on: 27th May 2026

Stepchange came to my rescue

After a bereavement I was left seriously in debt and felt frightened and isolated . I was advised to contact Stepchange who were kind and non judgemental and made me deem confident again Reviewed on: 27th May 2026

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Solutions
from Debt Advisory Centre 4.05 from 1 reviews
Debt Collection
from CCI Credit Management 3.99 from 1 reviews
Debt Solutions
from Abacus 4.18 from 6 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub