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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14712 reviews)

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4.95

Based on 14,712 reviews, last reviewed 21st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Lifeline I was at my wits end when I heard about Stepchange. They were so kind and supportive. A felt a whole weight lift as my budget was now manageable. It’s... Read more Reviewed on: 21st October 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14712)

Professional support.

Being in debt is soul destroying and worrisome. When dealing with Step-change they don't judge you, they are empathetic to your situation and reassuring that your situation can improve. Thanks to step-change I started sleeping again and stopped being so depressed. They are helping me manage my debts and helped me budget. I have recommended them to many friends and colleagues who find themselves in difficulties due to Covid. Reviewed on: 22nd July 2021

35k in debt

Step change have turned my life around. After nearly 4 years of being on a DMP, I will be completely debt free by January next year and at 57, my life will begin again! I can't wait! Reviewed on: 22nd July 2021

I can sleep better

Stepchange changed everything for me due to debts I had. Now I have a payment plan and it helps me they sorted everything out for me didn’t judge me now I’m in a good place and don’t have to worry as stepchange helped me Reviewed on: 22nd July 2021

Stop worrying

Best thing I did contacting stepchange set me up with a manageable DMP Only a year left them I am debt free Also helped with an equity release as I had an interest only mortgage My experience with Stepchange has been nothing but positive Reviewed on: 22nd July 2021

Gave Me Hope

If it had not been for the intervention of StepChange I truly believe that I would not be on this planet. They do not judge, do not criticise. They help you not just with your debts, they help you cope with the stress. All the staff seem to care which, in turn, reduces feelings of stress and anxiety. Thank you StepChange. Reviewed on: 22nd July 2021

Fantastic service

They got me through a terrible part of my life Reviewed on: 22nd July 2021

Amazing

Amazing got me on the path I needed thank you so so much stepchsnge Reviewed on: 22nd July 2021

Approachable & understanding

I felt so much support and relief after contacting Step Change. You are treated with respect & kindness. No judgement of your situation. Practical and realistic help. Now I am on a debt management plan I feel in control of my finances for the first time in decades. Such a supportive service. Highly recommended. Reviewed on: 22nd July 2021

Life changer

Absolutely amazing,they have changed my life,I’m still paying all my debts off at an affordable rate,I can’t recommend them enough Reviewed on: 22nd July 2021

I would recommend anyone with money worries to contact them for peace of mind

Gave me peace of mind and very helpful helped sort out my finances Reviewed on: 22nd July 2021

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