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StepChange: Debt management reviews

Name: Debt management
Rating: 4.96 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

82% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt management reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

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StepChange Debt management reviews (14715)

Approachable & understanding

I felt so much support and relief after contacting Step Change. You are treated with respect & kindness. No judgement of your situation. Practical and realistic help. Now I am on a debt management plan I feel in control of my finances for the first time in decades. Such a supportive service. Highly recommended. Reviewed on: 22nd July 2021

Life changer

Absolutely amazing,they have changed my life,I’m still paying all my debts off at an affordable rate,I can’t recommend them enough Reviewed on: 22nd July 2021

I would recommend anyone with money worries to contact them for peace of mind

Gave me peace of mind and very helpful helped sort out my finances Reviewed on: 22nd July 2021

[email protected]

You have been there for me I've got my life back Reviewed on: 22nd July 2021

They changed my life

Without them I don’t think I would be alive today Reviewed on: 22nd July 2021

Outstanding support

Step Change has offered me outstanding support for helping me get out of debt before these I panicked the process is simple easy to follow and after my first sign up n my reviews other than paying each month I don’t have the stress or worry x Reviewed on: 22nd July 2021

Thankful

Thankful and very great full for your help, I can't imagine where I would be today if it wasn't for stepchange Reviewed on: 22nd July 2021

Help when I needed it most

I was in a bad place my marriage had ended and I was left with crippling debt they worked out a plan for me and lifted a massive black cloud replacing It with light at the end of a long tunnel Reviewed on: 22nd July 2021

Lifesaver

I was hiding bills, in denial of my debts, ashamed that I had got into this situation. I told nobody, thinking I could solve this myself. I finally gave Stepchange a call and it was the best decision I have made. They were so supportive and I now have no worries as it is in their hands. Seriously I would recommend to anyone struggling with debt. Reviewed on: 22nd July 2021

Excellent supportive charity

Stepchange helped me so much when I needed it. The staff are really understanding and helpful and always make ne feel comfortable Reviewed on: 22nd July 2021

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