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StepChange: Debt Management reviews

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4.95
Based on 14,685 reviews, last reviewed 10th Jul 2025
169000% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Always ready to help that's it there brilliant Always ready to help that's it there brilliant Reviewed on: 10th July 2025
Lee Martin's avatar
Lee Martin

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
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Magda
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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14685)

Excellent service

5
Really helped me when times where hard. Reviewed on: 22nd July 2021
Steve hobson 's avatar
Steve hobson

So very helpful

5
Didn’t know which way to turn and they helped so much plus when you speak to them they are always so helpful and understanding Reviewed on: 22nd July 2021
mrsccampbell11@gmail.com's avatar
[email protected]

Fantastic staff and backup

5
When I approached step change I was in a financial mess . Other companies suggested possibly bankruptcy which was a route I wanted to avoid. Step change on the other hand suggested a debt management plan . They organised my creditors and prevented threatening letters and multiple telephone calls from them .I know this is a long process but I have the support of step change to help me through some very difficult times Reviewed on: 22nd July 2021
Trevor Taylor's avatar
Trevor Taylor

These guys are amazing!

5
They don't just help they improve your life. Understanding, empathetic and all round super humans. I shall always be hugely grateful to them. Reviewed on: 22nd July 2021
Julie Jones's avatar
Julie Jones

Excellent customer service help me deal with my credited

5
Was great to have someone lesining to you about your money worry and the help the give me and support and advice thank you Reviewed on: 22nd July 2021
Khemaiess ghy's avatar
Khemaiess ghy

Lifesavers

5
Step Change have literally saved my life, and given me hope for the future. If you need help with debt these are the people to talk to. Reviewed on: 22nd July 2021
Andy Jones's avatar
Andy Jones

Amazing service

5
I didn’t know there was a free service like Stepchange, they have and continue to help me in any way they can, every member of staff I have spoke to do their best to make a difficult situation as easy as possible and I’m very thankful. Reviewed on: 22nd July 2021
Wesley Atherton's avatar
Wesley Atherton

Good service

5
They have helped me a lot , they made sure I was on a track to clear my debt. Reviewed on: 22nd July 2021
arthurantido@yahoo.com's avatar
[email protected]

Peace of mind

5
Step change has given me the peace of mind I thought I'd never have, by taking the pressure and the worry of my debt off my shoulders and organising a debt management so as to pay my creditors. Reviewed on: 22nd July 2021
John Scott's avatar
John Scott

Help when it is needed

5
Don’t bury your head reach out stepchange will help ease the burden and stigma of being in debt Reviewed on: 22nd July 2021
iky222@me.com's avatar
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