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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14713 reviews)

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4.95

Based on 14,713 reviews, last reviewed 7th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are very friendly and take your hand guidi... The staff are very friendly and take your hand guiding you through the legal jargon. Reviewed on: 7th November 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14713)

Helped me sort out my finances!

After some bad luck and stupid decisions I got myself into some serious debt. Step Change have given me great advice and helped me get on the path to clearing my debt! Reviewed on: 22nd July 2021

Absolute Godsends.

After a messy divorce and my ex putting me in a lot of uncontrollable debt, StepChange helped me towards a better future by setting up an easy to manage DMP. I’m nearly debt free thanks to these wonderful people who have changed my life. Thankyou StepChange. Reviewed on: 22nd July 2021

Too tram

There resolving my debts a highly recommended Reviewed on: 22nd July 2021

Trustworthy helpful service

I am very overwhelmed by how much help step change have given me Highly recommended for anyone who has debt worries Thank you Reviewed on: 22nd July 2021

Excellent customer service, helpful and knowledgeable

Staff always will help in anyway they can in an empathic way. Always polite and striving to do what they can for you. Service is second to none. Reviewed on: 22nd July 2021

Highly recommend

Stepchange Takes a lot of worry away and you c as n sleep easier Reviewed on: 22nd July 2021

Excellent service and advice

Peace of mind and exclwnt advice from caring consultants Reviewed on: 22nd July 2021

Giving Peace of Mind

15 years ago when I was almost at the brink of giving up my life because of piling up my debts, Step Change brought my confidence back showing the light. They took all the responsibility of my debts. I wish everyday they gain good will and able to help the helpless. Thanks. Reviewed on: 22nd July 2021

Do not hesitate to contact them

If you’re having financial difficulties please don’t hesitate to contact Step Change, there’s no judgment just helpful advice and it’s free! Reviewed on: 22nd July 2021

Step Change - Light at the end of a very dark tunnel

After 7 months in Hospital, I had spiralling credit card debts. Step Change organised my total debt. Using the template I had been given I wrote to every Credit Card Company. They froze my accounts, stopping further.interest and admin fees. Today I am almost debt free. I have no hestitation in recommending Step Change Reviewed on: 22nd July 2021

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