Write a review

Go to business site

StepChange: Debt management reviews

Name: Debt management
Rating: 4.96 (14715 reviews)

View other StepChange products

4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

82% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt management reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt management reviews (14715)

The best

Without step change I wouldn’t be where I am today , they have been very helpful and always there to help Reviewed on: 22nd July 2021

Excellent service

Very helpful and supportive with a compassionate understanding of people’s situations Reviewed on: 22nd July 2021

Excellent management

After submission of my application, satisfied with step change Reviewed on: 22nd July 2021

So helpful

Always friendly when ever I rang them, basically saved my life I was in a dark place with debt. Amazing service Reviewed on: 22nd July 2021

Relief

Just took all the worry away. When I needed to contact them they were there. Not pushy just fair. Reviewed on: 22nd July 2021

Their service is the best

Without step change our creditors would have been put more loads on us Reviewed on: 22nd July 2021

Stepchange are amazing

Really helpful advice with options on which routes are available. Made everything easy to manage and much less stressful Reviewed on: 22nd July 2021

Life savers

This charity helped me to finally be able to sleep soundly. A true God Send for me. Thank you stepchange Reviewed on: 22nd July 2021

Very helpful

Clear and helpful staff quick and easy and full information Reviewed on: 22nd July 2021

Changed my life

I was stuck and in a lot debt, my mental health was suffering and I was struggling to look after my family. After discovering Step change, everything changed and I was on the road to putting everything right. The plan we put together has changed my life and put my back in control. I can’t speak highly enough about them Reviewed on: 22nd July 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt solutions
from PayPlan 4.94 from 22306 reviews
Debt Solutions
from Debt Movement 4.00 from 18 reviews
Debt Advice
from National Debtline 4.91 from 7 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub