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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14701 reviews)

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4.95

Based on 14,701 reviews, last reviewed 9th Aug 2025

67780% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange has really helped me StepChange has really helped me with one low monthly payment. I love their website because you can easily check your monthly balance. Reviewed on: 9th August 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14701)

Relief

Just took all the worry away. When I needed to contact them they were there. Not pushy just fair. Reviewed on: 22nd July 2021

Their service is the best

Without step change our creditors would have been put more loads on us Reviewed on: 22nd July 2021

Stepchange are amazing

Really helpful advice with options on which routes are available. Made everything easy to manage and much less stressful Reviewed on: 22nd July 2021

Life savers

This charity helped me to finally be able to sleep soundly. A true God Send for me. Thank you stepchange Reviewed on: 22nd July 2021

Very helpful

Clear and helpful staff quick and easy and full information Reviewed on: 22nd July 2021

Changed my life

I was stuck and in a lot debt, my mental health was suffering and I was struggling to look after my family. After discovering Step change, everything changed and I was on the road to putting everything right. The plan we put together has changed my life and put my back in control. I can’t speak highly enough about them Reviewed on: 22nd July 2021

Outstanding, Professional Service

Since getting into a bit of a financial state in 2018 step change have been faultless in getting me back on track. Outstanding customer service Reviewed on: 22nd July 2021

They were so helpful when I had finical struggle

Because of covid I was only getting so much wage which couldn't meet my bill had less coming in then going they help so much so I dont have to struggle Reviewed on: 22nd July 2021

In the nick of time

Just over a year ago i was overwhelmed by my debts and after some great advice from a friend I contacted Step Change. The team were extremely help and gave me brilliant advice on how to reduce my debt. I now have less worries and managing my debt plan. Thank you so much. Reviewed on: 22nd July 2021

I got my life back.

After working till I was 69 years old, I had to stop because of arthritis and a hip replacement. I had Credit Card debts that I couldn't afford as I only have my pension. I contacted Stepchange and they sorted everything with a Debt Management Plan. My creditors are also on board and I have my life back. I was ill worrying about my debts and Stepchange have been amazing. Reviewed on: 22nd July 2021

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