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StepChange: Debt Management reviews

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4.96
Based on 12,585 reviews, last reviewed 23rd May 2025
136300% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Stress-free process....... It was an entirely stress-free process. Customer support was near EXCELLENT. Honestly, I can't complain. I would say: Step Change is reliable when it ... Read more Reviewed on: 23rd May 2025
MangoPlus's avatar
MangoPlus

Latest lowest rating:

1

Coaxed into paying more than was affordable Coaxed into paying more than was affordable Reviewed on: 23rd May 2025
paul.perry01@icloud.com's avatar
[email protected]
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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (12585)

Always helpful, this company is really a lifeline when things are at their worst!

5
Stepchange has really made a difference to my life. Always helpful and compassionate. Not judgemental, they definitely deserve to be awarded Reviewed on: 10th July 2020
Louise Reed's avatar
Louise Reed

efficient

5
Cant do enough to help always there to help and provide good advice Reviewed on: 10th July 2020
Stuart Blaylock's avatar
Stuart Blaylock

Just brilliant

5
Amazing company. Never once did they make me feel bad for helping me out of a no win situation. Couldn’t praise them anymore for their help Reviewed on: 10th July 2020
Fiona king's avatar
Fiona king

Peace of Mind

5
I went to Stepchange when my husband became ill and could not work any more, which meant we were trying to live on my wage. Finances were getting more and more behind and we were very stressed and worried. After talking to Stepchange they advised me on how we could manage our finances and still buy food. The people at Stepchange have always been helpful, friendly and have always made me feel I can cope. I would recommend them to any one who has any financial problems and I am so please I found them. Reviewed on: 10th July 2020
June's avatar
June

Excellent customer service

5
Very professional staff at the end of the phone always willing to help and understand your problems. Reviewed on: 10th July 2020
M Patterson's avatar
M Patterson

Took a weight off my mind

5
I was so upset and stressed before I contacted StepChange. After my first call I felt like a weight had been lifted Reviewed on: 10th July 2020
Natalie Draper's avatar
Natalie Draper

Best company

5
Really amazing experience helped me with my dept problem Reviewed on: 10th July 2020
Stacey's avatar
Stacey

Amazing

5
These guys are so helpful and put me on the right track to sorting my finances out Reviewed on: 10th July 2020
Carl's avatar
Carl

They are always so understanding and so professional

5
They are always so understanding and so professional The communication is always excellent Reviewed on: 10th July 2020
yozza1950@gmail.com's avatar
[email protected]

Full support

5
They are always there ready to help and assist you through what can be a very traumatic time leaving you in a calmer and more stable frame of mind. Reviewed on: 10th July 2020
Roz Newton's avatar
Roz Newton

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