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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13258 reviews)

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4.96

Based on 13,258 reviews, last reviewed 24th May 2025

201300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I turned to step change in 2020 my marriage had bro... I turned to step change in 2020 my marriage had broken down , and I was left with a lot of debts so I owed about 16000, at the time, iv been able to ... Read more Reviewed on: 24th May 2025

Latest lowest rating:

2

Do your own research! Difficult to speak with someone. Products and the consequences of taking out a product not clearly explained. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13258)

Amazing

Such amazing service and so helpful! Made the whole process simple and worry free Reviewed on: 18th June 2021

Made me feel less worried and confident

As soon as I contacted Step Change they reassured me that I wasn't alone and they would help me to clear my debt safely and without further problems and large interest payments making my debt bigger and harder to clear. Reviewed on: 18th June 2021

Saved my sanity!

Practical, non-judgmental, kind, knowledgeable help with seeing a way out of debt. Reviewed on: 18th June 2021

Excellent

Stress free very helpful team. Wish I took the leap earlier instead of struggling on for a few years. Reviewed on: 18th June 2021

Easy to deal with

Getting in touch with Step Change was the best decision I made after trying to deal with my debts for too long on my own. The staff were really professional and non judgemental which helped enormously Reviewed on: 18th June 2021

Kind, Empathetic, Thorough, but most of all, Non-Judgemental

I think, my review title just about sums it up..... The lady I spoke with, Sally, was lovely and made me feel at ease. I had put off asking for help because I had been so embarrassed that I had put myself in this position. I would have no hesitation of recommending Step Change to other people, in fact, I already have!!!! Reviewed on: 18th June 2021

easy to talk to

i got in right mess but they help me to sort in out Reviewed on: 18th June 2021

Great service & support

Great help & support at sorting through my debts the best way to deal with them and get me debt free. Reviewed on: 18th June 2021

Amazing Support

Debt is a scary thing, especially when you let it pile up. I contacted StepChange 2 years ago and they supported me through the process of managing and paying back my debt in a manageable way. I literally could feel the weight of this stress being lifted off my shoulders. I genuinely can't recommend StepChange enough and would say to anyone in a difficult situation with debt to make that phone call, it will change your life! Reviewed on: 18th June 2021

Absolutley fantastic

To say these are a charity based organisation I would like to say what an amazing job you are doing. I got myself into debt with credit cards and bank loans, I was so scared as I didn't no what to do. I contacted my bank and they actually recommended step change, best thing I ever did, yes it's going to take a long time to pay my debts off but I know they are now under control. I even recommend them to the people I help with with there finances. Thank you step change Reviewed on: 18th June 2021

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