Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14696 reviews)

View other StepChange products

4.95

Based on 14,696 reviews, last reviewed 18th Jul 2025

169550% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Step change can change your life Every time I speak to a stepchange person, they make you feel completely at ease. Reviewed on: 18th July 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (14696)

Fantastic company and charity

They’ve been amazing and they really helped me through really tough spot Reviewed on: 22nd July 2021

A very supportive team

We have been working with Step Change for several years and they really do help us to manage our debts and free us from the worries of the past. We have so much to thank them for. Reviewed on: 22nd July 2021

More then helpful

When you think the world is going down I found step change on my way Thank you for the great support in this dark moment of my life. I find anytime someone ready to let my smile, even was troubling other side of the phone. Thank you for the great support 7 stars Reviewed on: 22nd July 2021

Brilliant support

I would personally thank step change for their fantastic support and their team for their incredible sensitivity in dealing with the individual and putting you at ease. Thank you Reviewed on: 22nd July 2021

Good knowledgeable people

Since having been in touch with stepchange and they have been helping me with my dept management plan to pay my creditors I am feeling a lot more relaxed about my life Reviewed on: 22nd July 2021

Great customer service

Very good and professional customer service Reviewed on: 22nd July 2021

Amazing Service

Explains everything in full, puts you at ease and very supportive Reviewed on: 22nd July 2021

So reassuring!

Gave us peace of mind, compassion and reassurance during stressful Financial Times. Would highly recommend to anyone. Reviewed on: 22nd July 2021

I have complete trust in your service.

You keep me informed and pay up my creditors as per agreement. Reviewed on: 22nd July 2021

Great help for finance dept. help

The most helpful and friendly people to help you out of your financial problem. Would recommend to anyone with a financial problem Reviewed on: 22nd July 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Solutions
from Freeze Debt 5.00 from 2 reviews
Debt Collection
from CCI Credit Management 5.00 from 1 reviews
Debt Management
from Creditfix 4.77 from 793 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub