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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14695 reviews)

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4.95

Based on 14,695 reviews, last reviewed 17th Jul 2025

169500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Made the whole process easy and took the "embarrassm... Made the whole process easy and took the "embarrassment" out of asking for help! Reviewed on: 17th July 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14695)

Saved my life

I honestly don’t think I’d be here if StepChange hasn’t helped me when they did. I owe them my life. Reviewed on: 22nd July 2021

Excellent service

Extremely helpful, knowledgeable, and professional. Cannot fault the service from Stepchange. Certainly turned my life around! Reviewed on: 22nd July 2021

You changed my life with your support

Without the help and intervention by StepChange I would certainly be in a different place today. They helped me get my finances and life back on track. Amazing support and understanding with no judgement and at no extra cost. What an amazing service to help people take control of their finances. I can’t speak highly enough of this great organisation. Reviewed on: 22nd July 2021

Support

wonderful kindness and tremendous support Reviewed on: 22nd July 2021

You have provided invaluable help

Always there for me when I needed help or advice Reviewed on: 22nd July 2021

Relief

From the minute I contacted Stepchange I felt a sense of relief that things were now under control and that I didn't need to panic anymore. Reviewed on: 22nd July 2021

The people to turn to when you need help

When my husband died they were there to help and advise so glad I had their help Reviewed on: 22nd July 2021

Peace of mind

Absolutely amazing service from day one. Step Change have literally changed my life. Reviewed on: 22nd July 2021

Amazing service

Step change have been amazing for me , being in debt is a massive worry but they really helped me get back on track and continue to do so. I couldn’t recommend them enough. Reviewed on: 22nd July 2021

So supportive

I needed help due to unforeseen circumstances and stepchange helped me so much. I went from everything to nothing overnight and they were nothing but supportive, non-judgmental and understanding. I could not tell you how much they reassured me that everything would be OK... Reviewed on: 22nd July 2021

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