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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14694 reviews)

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4.95

Based on 14,694 reviews, last reviewed 16th Jul 2025

169450% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Step Change have always been understanding in our si... Step Change have always been understanding in our situation and never judge when talking to them. They work at a suitable repayment plan that is affor... Read more Reviewed on: 16th July 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14694)

Friendly and understanding helped me with my finances.

They really understood the potion I was in And talked me through everything. Reviewed on: 22nd July 2021

Stepchange

Helped us through a difficult time in our lives with clear and precise information and direction Reviewed on: 22nd July 2021

Excellent

Step change is excellent in all aspects of what they do. Reviewed on: 22nd July 2021

Step in the right direction

4 years stepchange has been there all the way in just 20 weeks I will be debt free! Reviewed on: 22nd July 2021

Amazing lifeline when things are difficult

Gae me breathing space to manage my finances Reviewed on: 22nd July 2021

Saves my sanity

Strugglng with mental health which covid amplified. Stepchange helped me cope with the stress and deal with my debts. Thank you all at stepchange. Reviewed on: 22nd July 2021

Giving back the control to your life

They have been helpful from the day I decided to reach out to Stepchange. Where I felt that nobody will understand my situation, they did. They have helped me back on my feet and carry on with life's challenges. One day I will be debt free. Thank you Stepchange and everyone that has helped someone like myself manage their debt. Reviewed on: 22nd July 2021

You got my vote

All the team are all very professional and would recommend them to all Reviewed on: 22nd July 2021

Took away our worries

Step change really did change our lives. We had to arrange a DMP when my husband got ill and could no longer work. Step change helped us to deal with creditors, arrange a plan we could afford and we have been able to stick to it for the past 6 years. We have one more year to go and we will be debt free! Thank you step change for helping us to take control of our finances at the most challenging period of our lives. Reviewed on: 22nd July 2021

Life saver

Going through a really difficult time.Step Change help me get get things back on track Reviewed on: 22nd July 2021

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