Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14695 reviews)

View other StepChange products

4.95

Based on 14,695 reviews, last reviewed 17th Jul 2025

169500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Made the whole process easy and took the "embarrassm... Made the whole process easy and took the "embarrassment" out of asking for help! Reviewed on: 17th July 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (14695)

Life saver

Going through a really difficult time.Step Change help me get get things back on track Reviewed on: 22nd July 2021

Helpful staff that always go above and beyond and make you feel comfortable discussing debt

Step change have been helping me for a few years now and I can honestly say they have given me my life back. Reviewed on: 22nd July 2021

Amazing people

Thank you. So many headaches and stress saved. Friendly helpful and understanding people Reviewed on: 22nd July 2021

Helpful and reassuring customer service.

Stepchange has been very supportive , sensitive every step of the way, and all the staff I have dealt with to date ,have treated me with respect and high level of sensitivity in managing my current plan with them. Will highly recommend Stepchange to my friends and family. Reviewed on: 22nd July 2021

100% Lifesaver

Fantastic help, taken a weight off my mind when I didn't know where to turn. Reviewed on: 22nd July 2021

Excellent service beyond expectations!

From the very first call we were treated fantastically well with compassion and care! Reviewed on: 22nd July 2021

Great service,

This service has been a life-saver to me ,before step-change I wwas paying a compamy to manage my debt and they took more in their administration fees per month than they paid to my creditors .Step-change take no fees and tske all the stress and worry out of dealing with creditors .Fantastic Reviewed on: 22nd July 2021

A life changing service

I went from drowning in debt to living on my income and not even thinking about credit very easily with Stepchange's help. Thank you Reviewed on: 22nd July 2021

Help when I needed it

Very kind, helpful and understanding people yet firm. Reviewed on: 22nd July 2021

Excellent service and complete peace of mind

Excellent service and complete peace of mind. Reviewed on: 22nd July 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from CCI Credit Management 5.00 from 1 reviews
Debt Collection
from Advanced Collection Systems 1.00 from 4 reviews
Debt Collection
from High Court Enforcement Group 1.71 from 3 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub