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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14696 reviews)

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4.95

Based on 14,696 reviews, last reviewed 18th Jul 2025

169550% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Step change can change your life Every time I speak to a stepchange person, they make you feel completely at ease. Reviewed on: 18th July 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14696)

Excellent service and complete peace of mind

Excellent service and complete peace of mind. Reviewed on: 22nd July 2021

Great service

The service that Stepchange has provided to my wife and I helping us with our crippling debts has been such a huge relief to us both. I would say try not to get in debt if you can help it, but if you do get in touch with Stepchange asap Reviewed on: 22nd July 2021

Changed my life around

So thankful to StepChange for helping me gain control of my debt and that confidence to carry on with everyday life... 10/10 Reviewed on: 22nd July 2021

Epically talented group of people, awesome

Without stepchange (please take this statement on face value, it's not meant to be or sound dramatic) but I wouldn't still be on this planet without stepchange, make what of you will of my statement but it is TRUE they saved me and I have children and grandchildren Reviewed on: 22nd July 2021

A HUGE weight was lifted from me!

My debt problem was giving me huge anxiety and lots of panic attacks. I felt embarrassed and ashamed that I had got myself into this situation. Taking that first step to speak to someone was the hardest thing I had to do because I did not know what people would think of me. StepChange, listened, advised but did not judge. They gave me the solution that was right for me. They put me at ease and helped lift that awful weight from my shoulders. I was able to sleep again. They were incredible! Reviewed on: 22nd July 2021

Godsend just a Godsend

They are professional helpful and understanding They literally make life livable Reviewed on: 22nd July 2021

Life Changing

To say myself and partner were at breaking point was an understatement. I phoned Step Change and from the first call it was like a weight had been lifted off our shoulders. We now have a manageable plan in place. The staff have always been friendly and very knowledgeable. Excellent Service. Thanks. Reviewed on: 22nd July 2021

Helpful

Helpful friendly service with no pressure Reviewed on: 22nd July 2021

I was so scared

I had filled out online forms for debt advice lots of times…and when it came to the dreaded call I would avoid….but I couldn’t cope with my debts anymore…Stepchange made the whole process so simple and never made me feel anything but relief…now I’m in control of my finances and enjoying life. Highly recommend Reviewed on: 22nd July 2021

Creditors Assasin

Took the pain and strain away from the nightmare of being constantly text.. emailed and called by creditors who don't care a dot about your financial position.. mine caused by divorce and ex wife..I can sleep at night now.. Reviewed on: 22nd July 2021

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