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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

72% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14715)

Will get you where you want to be - debt free

From the start and throughout, they’ve been extremely helpful, understanding and helped me through difficult times. Stressed or over thinking problems ahead, just give them a call and they can help or advise like they did me relieving a lot of worry. Pleased to have chosen them to help me through my debt recovery. Reviewed on: 17th June 2021

Co. PassionStep change have literally been a lifesaver, lovely compaas

Step change have literally been a lifesaver. They are lovely compassionate people. Reviewed on: 17th June 2021

Step change saved my self esteem, my sanity and possibly my life.ilife

I was self employed in the hospitality industry, recently widowed and made some bad choices which got me into financial difficulties. Step change salt with my problems sympathetically and me with respect. They were professional, efficient and still are to this day. I owe them at the least peace of mind and a plan which allows me to go forward and have a life. Reviewed on: 17th June 2021

Releif

Peace of mind is what I now have Reviewed on: 17th June 2021

PEACE OF MIND

My financial problems and worries were erased the moment I contacted Step Change. Professional people, professional service. Cannot praise them highly enough. Would definitely recommend 100% Reviewed on: 17th June 2021

Great service and very informative

Really supported myself. Very thorough and great platform Reviewed on: 17th June 2021

Relief

I didn’t know where to turn, my debts were taking over my life Reviewed on: 17th June 2021

Take the pain out of debt

StepChange has really helped us look after our debts, now we don’t need to worry as they are always there on our behalf to help us with creditors. Would highly recommend StepChange. Reviewed on: 17th June 2021

Living again

Step change has totally changed my outlook on life, I have a debt free date to work towards instead of endless letters threatening me. They just make debt and life seem manageable. Reviewed on: 17th June 2021

Amazing

My overall experience is absolutely brilliant. I come from a finance background and dealt with Stepchange then and there service, staff were so helpful and understanding and treated the customer we referred to them with respect, hence why I decided to call them, when I ran into difficulties, after being made redundant. I whole heartedly recommend Stepchange 100% to anybody who is in financially difficulty. Reviewed on: 17th June 2021

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