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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14715)

Helping Hands

I was in a mess in a lot of debt someone gave me StepChange telephone number I rang them and they were most helpful. They sorted my payments by DMP with my creditors paying what I could afford. I am still paying off my debts but I feel safe but I feel safe to think I have StepChange to help me if needed. Thank you Stepchange. Reviewed on: 17th June 2021

Awesome company.. Takes all the stores and worry away from you

In3 yrs I am almost finished paying all my debts thanks to stepchange... It's so easy and I recommend them to anyone Reviewed on: 17th June 2021

All round good communication

All good very good communication and understanding Reviewed on: 17th June 2021

Sanity saving..

Step Change helped me to get my problem into perspective and showed me how to get it sorted, saving my sanity. Reviewed on: 17th June 2021

Peace of mind

Very helpful in sorting out my mess and getting me back on track Reviewed on: 17th June 2021

The best

Very professional took time to make sure you where happy with the plan discussed Reviewed on: 17th June 2021

Amazing.

Very helpful. Talk you through everything easy to keep track of everything. Answer any queries. Gave me great peace of mind Reviewed on: 17th June 2021

Turned my life around

I was sinking further into debt and depression and without stepchange I really don’t know if I would be here now. It felt as if the entire weight of the world was lifted of my shoulders. I can’t recommend them enough to anyone. Reviewed on: 17th June 2021

A really helpful organisation

A very helpful and sympathetic organisation. Reviewed on: 17th June 2021

Cannot fault Stepchange took all the heartache and heat away the first day I had to do this.

Stepchange does what is says. Excellent in every way. Five stars and more. Reviewed on: 17th June 2021

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