Write a review

Go to business site

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14714 reviews)

View other StepChange products

4.95

Based on 14,714 reviews, last reviewed 22nd Dec 2025

82% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Peace of mind I was in a deep problem of my debt and couldn't find a solution especially with war in my country Sudan and family commitments I was struggling until ... Read more Reviewed on: 22nd December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (14714)

Saved me

Help and support when I needed it most Reviewed on: 17th June 2021

Amazing

So very helpful and takes the weight off your shoulders Reviewed on: 17th June 2021

Life changing and saving

Ime quite poorly and step change has Stepped in and protected my mental and physical wellbeing Thank u so much Reviewed on: 17th June 2021

Mr. johnson

brilliant! no need to stress anymore! Reviewed on: 17th June 2021

Worried? Then take a Step ...Change to being debt free!

From day one a very heavy weight was lifted.The support I got was so reassuring .Everything was worked out so that I would be able to meet all my commitments..Without having to stress every month . Reviewed on: 17th June 2021

Live saving service

My debts were completely unmanageable and I was struggling with having higher outgoings than income for some time, before I heard about Stepchange. They were so helpful and lovely at every step of the process and I was able to consolidate my debts into one manageable monthly payment which gave me the much needed breathing space to get back on my feet. They were so understanding if I ever ran into difficulty during my plan and assisted with payment breaks etc. I'm now just a few months away from being debt free and life feels manageable again thanks to Stepchange. Could not recommend them enough. Reviewed on: 17th June 2021

Step Change, a very Supportive organization.

The staff are supportive. They provide full information and guidelines on what to do. Reviewed on: 17th June 2021

Dont panic test assure with Stepchange

Stepchange will deal with yours debts on a debt management or other don’t worry about your creditors Reviewed on: 17th June 2021

So Good and So Necessary

I have never been good with money. I had run up huge credit card debts which only kept increasing due to interest. The stress and despair was beyond belief. Stepchange were both calming and helpful. They approached my problem in a non-judgemental manner and proposed, explained and implemented a solution. Immediately I was given hope and could see there was a way out of the mess. I cannot emphasise how much of relief that was. I cannot recommend them highly enough. Reviewed on: 17th June 2021

Helping Hands

I was in a mess in a lot of debt someone gave me StepChange telephone number I rang them and they were most helpful. They sorted my payments by DMP with my creditors paying what I could afford. I am still paying off my debts but I feel safe but I feel safe to think I have StepChange to help me if needed. Thank you Stepchange. Reviewed on: 17th June 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from CCI Credit Management 5.00 from 1 reviews
Debt Management
from DFH Financial Solutions 3.67 from 3 reviews
Debt Solutions
from Money Advisor 4.57 from 7 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub