Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13502 reviews)

View other StepChange products

4.95

Based on 13,502 reviews, last reviewed 25th May 2025

224600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best decision I've made to be debt free I was at my wits end and overwhelmed by my debts. Stepchange helped me make the right decision to which debt management solution would be best for me.... Read more Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (13502)

Amazing set up....

They organised my debt to do monthly payments .... I forget I have it... it’s direct debit and regular reviews to check I’m managing my payments to my budget... never hear from my creditors ...step change do it all... best thing ever.. no more worries. Reviewed on: 8th July 2020

Your life given back

When my husband suddenly was ask to take early retirement due to illness over a period of time we thought he was getting a lump sum but no only his mouth wages. We tried to manage it but life was miserable then we were told they will help. Amazing they just took hold of our depts worked out what we could afford now we have our life back and enjoying our retirement and no worries thank you for giving us our life again we've never looked back A10 service Reviewed on: 8th July 2020

Professional and caring

From initial consultation the advisors have been on hand to support and not judge me. Advice offered was tailored to my needs and helped in calming persistent anxiety. Reviewed on: 8th July 2020

Very good to handle.

Best debt management company, friendly and helpful team. Reviewed on: 8th July 2020

Get you back on track

Reassuring throughout the whole process. Very helpful when needed. Useful and factful website. Reviewed on: 8th July 2020

Saved my life

Without stepchange, l became very very depressed , they have helped me get my life back on track l cant thank them enough Reviewed on: 8th July 2020

Quantitive Easers

It is easy to be overwhelmed by what are essentially temporary financial problems but the advisors at StepChange take away the stress and help the debtor see things in perspective again. I KNOW that’s not what ‘quantitive easing’ means but when I was looking for a title for this review the play on words seemed appropriate. I hope that StepChange receives all the praise and recognition that it so richly deserves. Reviewed on: 8th July 2020

Step Change saved my life.

Before I contacted Step Change, I couldn't see a positive way out of my debts. Step Change transformed my life and have been brilliant with me every step of the way. There is no doubt that Step Change saved my life and I will be eternally grateful to all at Step Change. I am paying back every penny to my creditors on an affordable DMP which still allows me to live a life. Reviewed on: 8th July 2020

Great service

Brilliant customer service Good online service Makes you feel confident that they are looking after your best interests all the time Reviewed on: 8th July 2020

Saved my sanity

Thanks to stapchange i finally feel back in control of not just my finances but also my life, excellent seamless service from the get go Reviewed on: 8th July 2020

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from High Court Enforcement Group 1.63 from 3 reviews
Debt Solutions
from PayPlan 4.94 from 22305 reviews
Debt Solutions
from MoneyPlus 3.00 from 1 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub