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StepChange: Debt advice reviews

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4.95
Based on 15,589 reviews, last reviewed 6th May 2026
28167% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Desperate At the time I had these debts I could see no way out of it till somebody told me about stepchange Reviewed on: 6th May 2026
Lyn's avatar
Lyn

Latest lowest rating:

1

StepChange helped me to sort my finances and life ou... StepChange helped me to sort my finances and life out without judgement. I can now sleep at night without worry and I’m not afraid to open my post any... Read more Reviewed on: 6th May 2026
Jane Ocain's avatar
Jane Ocain
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

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StepChange Debt advice reviews (15589)

Amazing help and service

5
They helped me and put my mind at rest helped me come to terms with my problem and helped me find a solution! Amazing people worth there weight in gold! Thank you !!! Reviewed on: 8th July 2020
Jon's avatar
Jon

Stress Free

5
Been with stepchange for a few years, always keep you upto date with your payments . Stress free knowing that your debts are being paid whilst in control of your finances Reviewed on: 8th July 2020
John's avatar
John

The best debt management service ever

5
I’ve been with Stepchange for a number of years, they have always treated me with great dignity and have enabled me to clear my debts. Reviewed on: 8th July 2020
Robert Derrick Watts's avatar
Robert Derrick Watts

DMP Rescue

5
Best referue I ever had, feel more in control now. Reviewed on: 8th July 2020
M Conlan's avatar
M Conlan

Great help

5
Helped me made everything a lot easier Reviewed on: 8th July 2020
Cheryl Thomas's avatar
Cheryl Thomas

My saviour, my hero

5
Stepchange allowed me to change and be a more responsible person. It took a huge weight off my shoulders and this improved my health and outlook on life. This improved my relationships at home and work. Without Stepchange i don’t what would have happened to me. In a way they saved my life and improved it. I am now responsible with my money and credit. Reviewed on: 8th July 2020
Tej's avatar
Tej

Understanding the client's needs

4
Always, had polite, kind and great client service from all advisors. Always helpful, good advice and great understanding. Thank you Step Change. I would not hesitate to recommend them to anyone. Reviewed on: 8th July 2020
Max's avatar
Max

Helpfull

5
Always found everyone that I have spoken to at Stepchange have been very compassionate, helpfull and understanding Reviewed on: 8th July 2020
Jps's avatar
Jps

The staff is very friendly if your in trouble please ring it will be your best ever nights sleep

5
We all get into problems some time when I spilt from my married 2012 I needed help and I am pleased I got it, Reviewed on: 8th July 2020
Brian's avatar
Brian

Amazing, I feel happy thsy Stepchange are in control

5
I was lost and frightened and not in control of my finances,now I have control of my life Reviewed on: 8th July 2020
Vicky furniss's avatar
Vicky furniss

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