Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18661 reviews)

View other StepChange products

4.92

Based on 18,661 reviews, last reviewed 10th Jul 2026

126000% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange have helped me become debt free, I comple... StepChange have helped me become debt free, I completed the budget form and entered in the amount that I owed and they gave me a plan to pay off my de... Read more Reviewed on: 10th July 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18661)

Very helpful, non judgemental advice and information. A lifesaver!

Supportive and helpful people online and on the telephone Reviewed on: 22nd July 2021

Literally life savers.

Helped me get my life back on track. Reviewed on: 22nd July 2021

Their to help the downtrodden

Only a phone call away. Very helpful advice always a friendly voice. For me at a stressful time they showed that I was not alone against the big boys. Thank you. Reviewed on: 22nd July 2021

Very helpful

Extremely good company listen to your problems and you feel confident in there handling of your debts Reviewed on: 22nd July 2021

Best company

Stepchange changed my life,after drowning in debt for a long time I made the call to SC and every member of staff has been friendly, helpful and non judgmental, best call I ever made Reviewed on: 22nd July 2021

Great relief

We thought things were really bad, my bank recommend Stepchange and with their help and guidance, we are now in a good place and paying off our debts. Fully recommend doing this as early as possible, don't leave it too long. Reviewed on: 22nd July 2021

Excellent service

Sleepless nights quickly stepped after I spoke to stepchange Reviewed on: 22nd July 2021

sorted my life out

From the very beginning they have been very understanding and professional ,my wife is suffering with mental health and i have been able to keep her out of this mess we got ourselves into thanks Reviewed on: 22nd July 2021

All my worries and anxieties taken by courteous and professional advisers?

My wife running up a huge debt without my knowledge left me stunned and extremely worried Reviewed on: 22nd July 2021

Ann

Brilliant team, they took all the stress and anxiety I was suffering with because of my debts, I’m so relieved and would recommend them to anyone Reviewed on: 22nd July 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt solutions
from Back2Credit 4.87 from 2140 reviews
Debt Collection
from High Court Enforcement Group 3.56 from 3 reviews
Debt Solutions
from MoneyPlus 4.10 from 2 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub