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StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,135 reviews, last reviewed 28th May 2026
164100% increase in 5 star reviews
in the past 90 days
1400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to deal with and contact by email or phone Easy to deal with and contact by email or phone Reviewed on: 28th May 2026
Stephen Harris's avatar
Stephen Harris

Latest lowest rating:

1

Gave me great peace of mind knowing I was able to ta... Gave me great peace of mind knowing I was able to talk to someone Reviewed on: 28th May 2026
Andrew l's avatar
Andrew l
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

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StepChange Debt advice reviews (18135)

They a breathe of fresh air

5
Their service is remarkable , they listen they support they are there for you Reviewed on: 9th July 2020
Bee 's avatar
Bee

Ensuring a manageable approach to a debt free future.

5
When my circumstances changed Stepchange offered me peace of mind and a way forward while still addressing my debt management. It was a huge relief at a difficult time. Reviewed on: 9th July 2020
Trish Farr's avatar
Trish Farr

brilliant

5
help when you feel suicidal makes life seem worth living again Reviewed on: 9th July 2020
doreen mcmillan's avatar
doreen mcmillan

Fantastic

5
Couldn’t be more helpful, for the first time in years I feel confident I can become debt free Reviewed on: 9th July 2020
Katrina Leaney's avatar
Katrina Leaney

excellent

5
Really easy and stress free. Staff are always helpful. Reviewed on: 9th July 2020
phil's avatar
phil

Excellent service

5
I have only had positive experiences with step change. The staff are very friendly and non judgemental. They make sure the options are the right ones and that you can afford the repayments etc. Using step change has taken a huge weight off my shoulders. Reviewed on: 9th July 2020
Kerry's avatar
Kerry

Excellent

5
Helpful, polite and professional nothing is a problem. Reviewed on: 9th July 2020
Nicholas Connorton 's avatar
Nicholas Connorton

My life is back on track

5
step change is an excellent service , it has really changed my life. Before I was constantly worrying about my debt and was spiraling into a deep depression. I can now finally see an end to it and I will forever be grateful for their help. Every time I phone the staff are very helpful. Thank you so much step change. Reviewed on: 9th July 2020
Emma 's avatar
Emma

Very good service will help anyone

5
Very good service will help anyone Reviewed on: 9th July 2020
Terence A WEBB 's avatar
Terence A WEBB

Champions

5
They helped me through serve difficult times and still on going. This debt management company Is god sent for me. Always helpful God bless the staff who are Helping people like me Reviewed on: 9th July 2020
Harbhajan Sahota's avatar
Harbhajan Sahota

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