Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,665 reviews, last reviewed 16th Jul 2026
75600% increase in 5 star reviews
in the past 90 days
1600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Escaped my debt with step change help I was so worried about my debt they took all my details and contacted all the people I owed put a payment plan in place this was taken out on the 21/... Read more Reviewed on: 16th July 2026
Patricia rose's avatar
Patricia rose

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026
Co's avatar
Co
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (18665)

Quick and easy.

5
Step Change keep you up-to-date on all aspects of your account. Easy to contact and are always answers your inquiries. Reviewed on: 9th July 2020
Robert Cannell's avatar
Robert Cannell

Understanding

5
They saved my life, literally. Explained everything in simple terms. Very approachable and was at ease asking questions Reviewed on: 9th July 2020
Clare's avatar
Clare

Life savers

5
I didn't know which other corner I could turn to after my debts spiraled out of control but stepchange has been such a great help to me in getting my life back on track Reviewed on: 9th July 2020
Dalveer Bahra's avatar
Dalveer Bahra

Saved me so much stress and anxiety

5
These guys deliver such a fantastic service. Are always so helpful when you need to call. They offer fantastic advice and help. And have helped me get through my financial worries. Only a little under a year and I will be dept free. Can’t recommend this service enough. Reviewed on: 9th July 2020
Lee's avatar
Lee

Very, Very helpful and the people are willing to go the extra mile for you.

5
A great weight was lifted from my shoulders, cannot do enough to give you peace of mind. Reviewed on: 9th July 2020
roger.overd@outlook.com's avatar
[email protected]

Excellent

5
Trust worthy and love there service,helpful Reviewed on: 9th July 2020
dee's avatar
dee

Life Savers

5
Having had a life changing experience my financial situation was not sustainable. Having help from Step Change put me firmly back on the right track. Reviewed on: 9th July 2020
Ian Tollan's avatar
Ian Tollan

Been a life saver

5
Without Step Change I would have been bankrupt by now. Thank you for your professional service. Reviewed on: 9th July 2020
Richard Corbett's avatar
Richard Corbett

Definitley

5
Very helpful.stopoed interest on my debts,contacted all debtors. Reviewed on: 9th July 2020
Pauline Lough's avatar
Pauline Lough

Helping me out in difficult times

5
Helping me out with all my probelms Reviewed on: 9th July 2020
Alan jones's avatar
Alan jones

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill