Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

View other StepChange products

4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt advice reviews (14715)

Peace of mind from day 1

Been with StepChange since 2020. They have helped me from the start, giving me peace of mind and I have managed to survive without a credit card for 5 years. I am so glad I found them. Reviewed on: 24th May 2025

Best supportive agency for Debt crisis

Me and my wife were in big debts , when StepChange helped us about 15 yers ago.This lead for us to leave dignified n peaceful life, though with limited financial resources.on hand. Reviewed on: 24th May 2025

Brilliant advice from the amazing people at Stepchange

Truthfully I don't know where I would be today if not for the help, understanding and brilliant advice from the amazing people at Stepchange. I can't thank them enough for the wonderful job they do in helping people like myself. Reviewed on: 24th May 2025

Very sensitive and helpful service

Very sensitive and helpful service Reviewed on: 24th May 2025

Stepchange debt plan

Stepchange have been so helpful to me.Like a weight has been lifted off your shoulders.They take the worry over your debts away. Reviewed on: 24th May 2025

I was in quite a bit of debt and but not now

I was in quite a bit of debt and was referred to stepChange by citizen advice so i did and it was so easy and i was told what would need to be done to get debt free with the bit of money i could afford to pay all of the creditors and was given a date when the debt would be paid off and i just left it to stepChange to do the rest it wad brilliant so now im debt free and ive started to save and see my credit score go up so would i recommend them yes hole heartedly and with i did it sooner yes there is light at the end of the tunnel Reviewed on: 23rd May 2025

Reliable factual information and practical help.

Reliable factual information and practical help. Feels like there really is help available and a great sense of relief when you start on it. Reviewed on: 23rd May 2025

When I was struggling to make ends meet, I was searc...

When I was struggling to make ends meet, I was searching online and found StepChange. It was easier to get help and completing the relevant information online was easier. Overall, I am really impressed by the efficiency of the staff and get everything sorted and setup. Reviewed on: 23rd May 2025

StepChange changed my life.

StepChange changed my life. I went from struggling to keep all my creditors happy, and failing, afraid of the telephone and my mail, to feeling in control again. I have watched my debts drop steadily over the last few years, along with my stress levels, and I can see a day coming when I will be debt-free! All thanks to the professional, helpful, and non-judgmental team at StepChange. Reviewed on: 23rd May 2025

If you have financial worries - get in touch.

The whole experience has been amazing. Help, advice, reassurance and support at a time when it was most needed! I feel that my life is back on track and I have control over my finances. I can now plan for the future. I cannot thank you enough. I would urge anyone with financial worries to get in touch with you as soon as possible! Reviewed on: 23rd May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt advice
from My Debt Plan 4.85 from 353 reviews
Debt Collection
from CCI Credit Management 5.00 from 1 reviews
Debt Collection
from High Court Enforcement Group 1.67 from 3 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub