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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11166 reviews)

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4.96

Based on 11,166 reviews, last reviewed 13th Feb 2025

75% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11166)

Review of the StepChange, Debt Management:

Dare to hope,!

I have been very ill with cancer. During my treatments I took my eye off the ball as the saying goes. Was too ill to deal with post and many many calls from people demanding money. I was becoming paranoid about the phone,the postman. Well debts don’t go away I didn’t know where or who to turn to, my life was such a mess, I was even contemplating ending it all. A friend came here and said why don’t we ring Stepchange the debt charity. I had nothing to lose but from that very first call, they made me feel like we can sort this out together and took me through every single step. Every person I spoke with was efficient,nothing was too much trouble, kind and compassionate. Made me feel like perhaps I could live a life. Am not the only person this happens to. Quite a bit of paperwork which I found daunting but even if I was stuck on silly questions I always got a real person to speak with. I can’t praise them high enough Reviewed on: 27th August 2024

Extremely helpful and pleasant staff, never judgemen...

Extremely helpful and pleasant staff, never judgemental, above and beyond to help me when I wasn't working after a major operation, and allowed me the time to get back to earning a wage to continue my DMP. Reviewed on: 16th May 2024

I contacted stepchange and was in real need of help...

I contacted stepchange and was in real need of help they were so helpful explained everything clearly , helped me get what I needed and have helped me get back on my feet with no pressure could not recommend enough to anybody in trouble Reviewed on: 16th May 2024

Excellent Service

Step change alleviates the stress and gives you back control of your finance. Reviewed on: 16th May 2024

Gave me a great deal of help when I needed it, staff...

Gave me a great deal of help when I needed it, staff fantastic very friendly and knowledgeable Reviewed on: 16th May 2024

Debt Management

Sorted everything out for me for me and never had any problems with any clients on my debt management plan.There always there to help with any matter or concerns you may have Reviewed on: 16th May 2024

Great help in sorting out a management plan which i...

Great help in sorting out a management plan which is affordable, and good to know that their is always someone to talk too on the other end of the phone should any problems arrise Reviewed on: 16th May 2024

Setting up the DMP was very easy process.

Setting up the DMP was very easy process. The support from stepchange was absolutely brilliant Reviewed on: 16th May 2024

I was in a mess.

I was in a mess. Stress looking down the barrel of multiple debts. StepChange changed my life. They do the job so well and now with 1 year left the life outlook has changed me for ever. Thank you StepChange Reviewed on: 16th May 2024

It was so nice people helping to sort problems and r...

It was so nice people helping to sort problems and reduce the stress and anxiety. Reviewed on: 16th May 2024

Always found them very helpful.

Always found them very helpful. Always offered very good advice Reviewed on: 16th May 2024

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