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StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

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StepChange Debt advice reviews (14715)

So so helpful.

Before I entered a debt management plan, I was drowning in interest rates very stressed out about my future. I found it so hard to stay on top of my debts and had no spare money at all each month. I live in London and cost of living is high, I had a few emergencies which meant getting a loan and using some credit cards. Step change helped me navigate the whole process, and though my credit score has plummeted, for now that is fine as I'm lucky enough to own property. In one year, I've been able to pay off £4k and I feel so much more positive about my future. I look forward to a debt free 2029. Although the debt still feels very present, I am able to tackle it but by bit and can see the total reducing which is so motivating. The debts don't overwhelm me anymore and I feel much more positive. Reviewed on: 23rd May 2025

A long process,I was a bit in limbo for what seemed...

A long process,I was a bit in limbo for what seemed like forever and I called to get things moving again, which it did. I Am not getting as many suspected calls on my mobile now. Thank you for giur help it made me look at my soending closer. Reviewed on: 23rd May 2025

saved my sanity and left me with no further hassle.

saved my sanity and left me with no further hassle..simple and effective. Reviewed on: 23rd May 2025

Brilliant company

Been with stepchange for many years now as was in a lot of debt and they helped me to mange my money whilst paying off my debts. Reviewed on: 23rd May 2025

I was getting desperate with my financial situation...

I was getting desperate with my financial situation when a friend suggested that I contact StepChange: Debt Management. Everyone I spoke with at StepChange was caring and understanding, and they were able to sort out a payment regime with my Creditors to ensure my debts were being paid and I had sufficient to live on. I am very happy with the help that I received. Reviewed on: 23rd May 2025

very helpful helped me a lot to get through my finan...

very helpful helped me a lot to get through my financial difficultys Reviewed on: 23rd May 2025

I was completely overwhelmed with my finances .

I was completely overwhelmed with my finances . I went online filled in my details and step change sorted everything out. My stress eleviated immediately. I just send one payment to them and that’s it. Reviewed on: 23rd May 2025

So much easier than my anxiety had me believe

I first contacted StepChange on advice from a company I was struggling to keep up payments with. I like that you can start by getting info online before booking a phone call with them. After going through my budget with them I settled on a DMP which was set up quickly and easily. I was never made to feel embarrassed when going over my debts and I’m really glad I got the help I needed. Reviewed on: 23rd May 2025

piece of mind

My monthly outgoing are no manageable a huge wait of my mind thanks to Step change Reviewed on: 23rd May 2025

Most of the worry was taken off my shoulders.

Most of the worry was taken off my shoulders. Thank you Reviewed on: 23rd May 2025

Review StepChange: Debt advice now

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StepChange: Debt advice reviews

67% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review StepChange: Debt advice now

StepChange Debt advice reviews (14715)

So so helpful.

A long process,I was a bit in limbo for what seemed...

saved my sanity and left me with no further hassle.

Brilliant company

I was getting desperate with my financial situation...

very helpful helped me a lot to get through my finan...

I was completely overwhelmed with my finances .

So much easier than my anxiety had me believe

piece of mind

Most of the worry was taken off my shoulders.

Review StepChange: Debt advice now

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