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StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18667 reviews)

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4.92

Based on 18,667 reviews, last reviewed 23rd Jul 2026

75640% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Professional, friendly and vey helpful. Professional, friendly and vey helpful.i have been completely happy with StepChange services and recommended Stepchange to whom ever i known . Reviewed on: 23rd July 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18667)

Review of the StepChange, Debt advice:

Excellent from the very first step made me feel so a...

Excellent from the very first step made me feel so at ease Reviewed on: 25th May 2025

Step Change has changed my opinion of debt!

Step Change has changed my opinion of debt!! Reviewed on: 6th May 2026

I am more relaxed knowing my debts are covered

I am more relaxed knowing my debts are covered Reviewed on: 6th May 2026

I had great experience with Stepchange regarding my...

I had great experience with Stepchange regarding my debt issue.I Am stress free now. Reviewed on: 6th May 2026

Have been so helpful right from the start and took s...

Have been so helpful right from the start and took so much stress and worry away Reviewed on: 6th May 2026

They sort everything!

They sort everything! Which takes away alot of stress during very stressful periods Reviewed on: 6th May 2026

Your service is always efficient and excellent, al...

Your service is always efficient and excellent, always ready to listen , kind and very supportive. You always making sure the customer is very satisfied. Reviewed on: 6th May 2026

Stepchange is simply the best debt solution in the...

Stepchange is simply the best debt solution in the world. Reviewed on: 6th May 2026

Took away all the stress one easy payment each month...

Took away all the stress one easy payment each month Reviewed on: 6th May 2026

Don’t hesitate

They help you feel at ease and mak you wonder why you were worried about getting in touch. Reviewed on: 6th May 2026

Really helped me out and made paying back my depts e...

Really helped me out and made paying back my depts easy. Reviewed on: 6th May 2026

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