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StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,681 reviews, last reviewed 28th Aug 2026
98% decrease in 5 star reviews
in the past 90 days
93% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I got the help I needed to sort all my debts out and... I got the help I needed to sort all my debts out and now I am debt free Reviewed on: 28th August 2026
Amanda 's avatar
Amanda

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026
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Co
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
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StepChange Debt advice reviews (18681)

Excellent service thank you very much xxxx

5
Excellent service thank you very much xxxx Reviewed on: 6th May 2026
Adam Taylor 's avatar
Adam Taylor

Best thing I ever did was make that call for help an...

5
Best thing I ever did was make that call for help and thank you. Reviewed on: 6th May 2026
Sez's avatar
Sez

Really helpful.

5
Really helpful. They have lifted a weight off my shoulders and I’m not worrying anymore Reviewed on: 6th May 2026
Lorraine l's avatar
Lorraine l

It has been the best experience with StepChange.

5
It has been the best experience with StepChange. From a state of panic in lockdown, the kind and supportive staff reassured me that there was a way forward and guided me through the process at a time when I was so stressed about finance. Thank you for your help, you really made a difference Reviewed on: 6th May 2026
Pete B's avatar
Pete B

Very good and very professional I am very happy with...

5
Very good and very professional I am very happy with the success Reviewed on: 6th May 2026
Raja khan's avatar
Raja khan

Step Change has changed my opinion of debt!

5
Step Change has changed my opinion of debt!! Reviewed on: 6th May 2026
Shirley Gregory's avatar
Shirley Gregory

I am more relaxed knowing my debts are covered

5
I am more relaxed knowing my debts are covered Reviewed on: 6th May 2026
Maggie W's avatar
Maggie W

I had great experience with Stepchange regarding my...

5
I had great experience with Stepchange regarding my debt issue.I Am stress free now. Reviewed on: 6th May 2026
Bilal N's avatar
Bilal N

Have been so helpful right from the start and took s...

5
Have been so helpful right from the start and took so much stress and worry away Reviewed on: 6th May 2026
Elise Jones's avatar
Elise Jones

They sort everything!

5
They sort everything! Which takes away alot of stress during very stressful periods Reviewed on: 6th May 2026
Scott Farrell's avatar
Scott Farrell

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