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StepChange: Debt Management reviews

4.96
Based on 14,157 reviews, last reviewed 6th Jun 2025
287800% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Helped me massively with my monthly plans I really s... Helped me massively with my monthly plans I really struggled to make payments to my creditors Reviewed on: 6th June 2025
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Ata

Latest lowest rating:

1

Load of crap, can’t ever talk to anyone. Laos of crap, can’t ever talk to anyone. Set it up and forget about it. Reviewed on: 6th June 2025
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Captain Fcuk You

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14157)

Review of the StepChange, Debt Management:

Helpfull

5
Very happy to be costumer. StepChange helps me a lot. Reviewed on: 8th July 2020

Really helpful and saved me a lot

5
Really helpful and saved me a lot Reviewed on: 6th June 2025

StepChange literally a breath of fresh air

5
StepChange was literally a breath of fresh air when I was in a very difficult position, post covid. They helped me every step of the way. I can't thank them enough for the support they offered. I felt like a weight had been lifted off my shoulders after chatting with them and getting the process moving. I cannot recommend them highly enough - Thank you Team StepChange. Reviewed on: 6th June 2025

I'm so glad I contacted StepChange and got a debt pl...

5
I'm so glad I contacted StepChange and got a debt plan sorted, my creditors were piling on the interest, it was taking ages to pay it off! It didn't take long once I had a debt management plan with them. Reviewed on: 6th June 2025

Non judgemental, easy to talk to and the DMP was eas...

5
Non judgemental, easy to talk to and the DMP was easy to arrange. They took care of everything Reviewed on: 6th June 2025

StepChange have provided me with vital support for m...

5
StepChange have provided me with vital support for many years now, taking away the horrendous stress that I previously suffered. I am very thankful and strongly advise anyone in a difficult financial position to contact them. Reviewed on: 6th June 2025

Very helpful

5
So helpful and friendly and good at explaining things Reviewed on: 6th June 2025

I didn’t know where to turn when I was told I had a...

5
I didn’t know where to turn when I was told I had a brain tumour and couldn’t work, lost my income and could no longer afford my payments to credit card companies. Stepchange made it easy to see what I could afford, dealt with my creditors and took the load. Of worry off my shoulders, thanks Stepchange. Reviewed on: 6th June 2025

First class

5
All good helped me to sort things out Reviewed on: 6th June 2025

StepChange saved me from financial ruin.

5
StepChange saved me from financial ruin. I had over £20,000 of debt across multiple debtors and struggling to make minimum payments above what I was paying in interest. The advisor I spoke to was very helpful creating a budget and their website also gave some ranges of expenditure for people in similar living situations which is very helpful if you're not great at budgeting - probably one of the main reasons for getting into debt in the first place. The whole process was really easy and I felt a weight come off my shoulders knowing they would contact all the companies on my behalf and negotiate a payment plan that meant I could actually pay off what I owe. Reviewed on: 6th June 2025

If you have debts please go to StepChange.

5
If you have debts please go to StepChange. They are live savers , Brilliant Reviewed on: 6th June 2025