Smart Money People Logo
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.95
Based on 16,387 reviews, last reviewed 8th May 2026
80400% increase in 5 star reviews
in the past 90 days
800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Would recommend 100%! Would recommend 100%! Staff are always really sensitive and helpful with such a tough life situation! Reviewed on: 8th May 2026
Chelle B's avatar
Chelle B

Latest lowest rating:

2

Not neurodivergent friendly and poor communication w... Not neurodivergent friendly and poor communication with creditors Reviewed on: 7th May 2026
Nicola W's avatar
Nicola W
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (16387)

It was so easy for me to do

5
It was so easy for me to do I found completing the form was easy enough Stepchange is managing my own dept I can not thank them enough Reviewed on: 6th May 2026
David B's avatar
David B

I am so happy to get help without your help would be...

5
I am so happy to get help without your help would be difficult Reviewed on: 6th May 2026
Estifanos y's avatar
Estifanos y

Stepchange quite literally saved me.

5
Stepchange quite literally saved me. They took on all my correspondence with the debtors and worked out a plan to repair my debt over time.I can’t thank stepchange enough, they are amazing. Reviewed on: 6th May 2026
Gary's avatar
Gary

Best dept advice and solution!

5
Debt went on wrong direction, but thanks to StepChange team everything is back on track! Reviewed on: 6th May 2026
Gheorghe Mihail-Razvan's avatar
Gheorghe Mihail-Razvan

Step change were literally a life saver for me.

5
Step change were literally a life saver for me. Every sleepless night was ended by an advisor from Step change calmly and kindly talking me through the steps needed to be taken. I was able to manage my debt and stabilise my life from then on . Reviewed on: 6th May 2026
Rich 's avatar
Rich

I am still on my debt program since ten years ago.

5
I am still on my debt program since ten years ago. I am very grateful for your help. Reviewed on: 6th May 2026
KumYoke C's avatar
KumYoke C

Stepchange helped me when I was at my lowest

5
Stepchange really helped me when I was at. Very low point in my life. Debts had mounted to an unmanageable level and I didn’t know what to do. StepChange talked me through their processes, talked to the companies I owed and got me onto a plan that allows me to live again. Great organisation! Reviewed on: 6th May 2026
Jay's avatar
Jay

Good quality service and helpful staff

5
I have had no problems with the service since it started an easy process and helpful staff from start to finish Reviewed on: 6th May 2026
John G's avatar
John G

Thank you

5
Helped us through the worst time of our life took all the worry and stress away great company keep up the good work thanks Reviewed on: 6th May 2026
CHAP01@TISCALI.CO.UK's avatar
[email protected]

It has been spot on, i can not fault it.

5
It has been spot on, i can not fault it. Reviewed on: 6th May 2026
Jayesh Patel's avatar
Jayesh Patel

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill