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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2411 reviews)

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4.92

Based on 2,411 reviews, last reviewed 15th Aug 2026

28% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Staff were very helpful and friendly Staff were very helpful and friendly Reviewed on: 15th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2411)

Local, friendly and helpful

Quick and easy process and easy access to home. Reviewed on: 1st March 2025

Approachable, polite, knowledgeable

Great experience and lovely coffee! Annie was very polite and knowledgeable and a pleasure to deal with. Thank you. Reviewed on: 28th February 2025

Friendly, swift, accessible

Friendly swift service - lots of information. Reviewed on: 28th February 2025

Polite, efficient, friendly

Face-to-face contact - able to ask any questions to a person. Reviewed on: 28th February 2025

All very good

Nothing to improve on - staff very helpful and friendly, explained everything I needed to know very well. Even had a cuppa, what more could you ask for?. Reviewed on: 28th February 2025

Local, convenient, helpful

Accounts available in the office as well as online. Reviewed on: 28th February 2025

All looks good

Cannot see how it could be improved. Reviewed on: 28th February 2025

Great customer service

Good customer relations and good products. Reviewed on: 27th February 2025

Friendly, efficient, personable

Staff were amazingly helpful and so friendly. Reviewed on: 26th February 2025

Local convenience, friendly, informative

Face-to-face information. Friendly and very informative staff. Lovely to have a local society and Angela was extremely helpful. Reviewed on: 26th February 2025

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