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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.91
Based on 1,169 reviews, last reviewed 25th Nov 2024
39% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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1%
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0%

Latest highest rating:

5

Very good customer service, explained everything cle... Very good customer service, explained everything clearly Reviewed on: 25th November 2024
Stephen E's avatar
Stephen E

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1182)

Aldeburgh branch review

5
Lovely, helpful staff. Having a local office Reviewed on: 4th September 2021
Suffolk verified branch member's avatar
Suffolk verified branch member

Aldeburgh branch review

5
Open more days, even if just half days Reviewed on: 1st September 2021
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Suffolk verified branch member

A very happy member

5
Great face to face customer service . Reviewed on: 28th August 2021
Verified Member's avatar
Verified Member

A little dated

2
I like my fixed rate saver as not too bad of a penalty if I withdraw early, however no online service is not very 2021 and the Ipswich branches close at 3pm which is bizarre. Reviewed on: 27th August 2021
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Verified Member

Excellent service always at Woodbridge.

5
Welcoming staff at the Woodbridge branch. Reviewed on: 25th August 2021
Kathryn's avatar
Kathryn

Poor interest rates

2
Better interest rates found at other Building Soc so had to change companies and the cost of changing the name of this soc should not be down to the savers Reviewed on: 20th August 2021
Verified Member's avatar
Verified Member

Good staff in branch

4
I only have positive things to say regarding staff and service in branch. I usually use Halesworth branch. I do however feel that the society could do with a major revamp of its online services. In this day and age you really should be able to check your accounts on line and currently this isn’t available. Reviewed on: 19th August 2021
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Verified Member

Quick efficient savings

5
I contacted my local branch with regards saving, I was dealt with politely and with clear information. My cheque was cleared quickly and the transaction confirmed by telephone Reviewed on: 19th August 2021
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Verified Member

Nacton Branch

5
I always use Nacton Branch for any transactions. They are always most helpful and nothing is too much trouble, even when I need them to explain things they take the time to help me to understand. Lots of different staff but always lovely. Reviewed on: 19th August 2021
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Verified Member

disappointing

3
Called IBS regarding the requirements to make withdrawals but the operator failed to mention all account holders were required to be present for the transaction! Reviewed on: 19th August 2021
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Verified Member

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