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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,642 reviews, last reviewed 12th Jan 2026
23% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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Latest highest rating:

5

Great professional staff & atmosphere Always find the staff very helpful and professional. There is also a good atmosphere in the office. Reviewed on: 12th January 2026
Alan K's avatar
Alan K

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1642)

a great mutual society

5
We have used this account for savings for many years and have always been well looked after with continuity of great personal service Reviewed on: 10th February 2023

Brilliant

5
Basically they do everything at the Halesworth branch I would want from a building society. In today's market where everything is online with banks etc closing down , it's really good to be able to talk to a human, face to face. Also they update rate changes and other info immediately. Not left to you to try and find it on some high tech site not easy to navigate. Although they have an online system, the staff do not use this as an excuse like Nationwide to send you from pillar to post to carry out a simple task. This is a very proffessional team and I look forward to using them regularly. Thanks to all the staff at Halesworth. Reviewed on: 10th February 2023

Happy Customer

5
Staff are always welcoming and friendly. Products available are appropriate for local society. Reviewed on: 10th February 2023

Always in the loop

5
As a small, regular saver, I am pleased that I am always in the loop: always kept up to date with changes in interest rates and so on. It's great to be valued in this way! Reviewed on: 9th February 2023

The Best!

5
I have been saving with Suffolk Building Society for about seven years, and saw the change from Ipswich Building Society. Access to the branches is easy, I have never had to wait for more than a couple of customers in front of me. The savings rates are good and they send me a monthly update on news with handy tips on savings, mortgages and other things like keeping safe from scammers. 10/10 Reviewed on: 9th February 2023

Good Savings To Be Had

5
I have a regular savings account which is easy to set up and manage and pays good interest. I like the fact that that this building society works for and helps our local community. Reviewed on: 9th February 2023

Great Staff

5
Ravenswood staff I find are very friendly, helpful and profession giving good advice and would recommend this society. Reviewed on: 9th February 2023

So friendly

5
Lucy was amazing so friendly so knowledgeable and had a good sense of humour It was like talking to a friend! She explained everything clearly without using loads of jargon She was polite and patient dealing with our questions and queries and very professional and sorted out the best account that matched our needs She is a credit to the society! Reviewed on: 9th February 2023

Nothing but praise

5
I've found the staff at SBC unfailingly friendly & helpful. And in spite of interest rate hikes, the rate on my savings account is still competitive. Reviewed on: 9th February 2023

Great Building Society

5
They are always friendly and helpful, efficient. Love the extras they do AGM and trips. Also really good when I wanted to open account for my mother and register power of attorney Reviewed on: 9th February 2023

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