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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 2,411 reviews, last reviewed 15th Aug 2026
28% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Staff were very helpful and friendly Staff were very helpful and friendly Reviewed on: 15th August 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2411)

Personable, informative, professional

5
The information was very informative and easy to understand. Reviewed on: 28th January 2025

Good listening result

5
No improvement, face-to-face service. Reviewed on: 27th January 2025

Easy and pleasant

5
Great location and personal contact. Reviewed on: 24th January 2025

Reliable, friendly, safe

5
Very approachable, straightforward to speak to, and friendly. Reviewed on: 23rd January 2025

Quick, efficient, polite

4
Local society providing an excellent service. Reviewed on: 22nd January 2025

Local, friendly, easy

5
Local, face-to-face and friendly. Reviewed on: 21st January 2025

Great customer service

5
Nothing to improve upon. I am happy with the service. Reviewed on: 21st January 2025

Friendly, accessible, competitive

5
Convenient, friendly service. More online accessability needed. Reviewed on: 18th January 2025

Friendly, communicative, convenience

5
Very friendly with explanations throughout. Reviewed on: 18th January 2025

Local, fair, friendly

5
Local branch. Very friendly and clear with information about accounts. Reviewed on: 15th January 2025

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