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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2411 reviews)

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4.92

Based on 2,411 reviews, last reviewed 15th Aug 2026

28% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Staff were very helpful and friendly Staff were very helpful and friendly Reviewed on: 15th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2411)

Excellent rates, staff

My wife and I were welcomed into the Princes Street, Ipswich branch of the Society bu a male member of staff and we were invited to sit down in the comfortable lounge area which is found to be well decorated and cosy. The branch is conveniently located in the town centre, a short distance from 2/3 stations. After a four minuite wait we were taken into an office by a lady for our meeting. Reviewed on: 25th March 2024

Very professional, friendly and informative

I had an appointment at 9am, the doors opened and I was greeted with a gentleman who was extremely polite and pointed for me to take a seat ready for me to be greeted by Michelle. Reviewed on: 25th March 2024

Very personal service

Very friendly and knowledgeable lady. Felt very comfortable and private. Vicky answered all my questions. Reviewed on: 23rd March 2024

Customer service

Friendly, approachable and knowledgeable staff at local branch. Reviewed on: 22nd March 2024

Calm, friendly, efficient

Very friendly and efficient staff. Calm and business-like atmosphere. A place to look forward to visiting. Reviewed on: 14th March 2024

Happy Saver

I really like the Regular Saver accounts that SBS has had. Excellent customer service and good interest rates Reviewed on: 7th March 2024

Professional, accessible, historic

Experience was all good - efficient, friendly and assured staff, and a wonderful room to conduct business. Reviewed on: 6th March 2024

Professional, local

Good to have a local office. Professional, clear advice and explanations. Reviewed on: 6th March 2024

Helpful and efficient

I appreciate the fact that there is a branch in Hadleigh. Reviewed on: 29th February 2024

Local, helpful, informative

Tracy took time to explain before we deided what to do, all very helpful. Reviewed on: 29th February 2024

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