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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 2,411 reviews, last reviewed 15th Aug 2026
28% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Staff were very helpful and friendly Staff were very helpful and friendly Reviewed on: 15th August 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2411)

Local, friendly, helpful

5
Tracy was informative and made it easy to transact. Reviewed on: 29th February 2024

Friendly, local, helpful

5
Good advice and explanation. Nice manner. Reviewed on: 29th February 2024

Best possible service

5
Very helpful; the young ladies really give their best. Reviewed on: 29th February 2024

Good customer service

5
Very good, excellent customer service. Reviewed on: 28th February 2024

Easy to use.

5
Straightforward and really easy to use. Reviewed on: 28th February 2024

Review of Savings

5
Benny at the Woodbridge office was extremely welcoming and efficient with the whole process of explaining the range of investments. Reviewed on: 27th February 2024

Moved Isa from a bank.

5
Met with Rachel today, who filled in all my forms to move my maturing ISA from Barclays Bank to the Suffolk Building Society. I am fed up with banks closing their branches and having no one to speak to for advice or spending hours on the phone attempting to find the correct person. In the Suffolk BS, you can speak directly by phone to the people that work in the branch or walk in there and arrange an appointment. Simply put, they have proper Customer Service with knowledgeable, professional people waiting to help you. Love the Woodbridge branch. Thank you, Rachel. Reviewed on: 26th February 2024

just what we wanted

5
Already hold a joint notice account but wanted an instant access joint account Reviewed on: 26th February 2024

Local, friendly, efficient

5
Very happy, friendly, efficient service and it is local to me in Hadleigh. Reviewed on: 21st February 2024

Efficient, local, reliable

5
Great personal service and the branch is open at sensible times. Reviewed on: 21st February 2024

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