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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2412 reviews)

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4.92

Based on 2,411 reviews, last reviewed 15th Aug 2026

28% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Staff were very helpful and friendly Staff were very helpful and friendly Reviewed on: 15th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2412)

Efficient, local, reliable

Great personal service and the branch is open at sensible times. Reviewed on: 21st February 2024

Savings Review

Had an excellent meeting with Benny today at Woodbridge. Sorted out our queries without issue. Reviewed on: 21st February 2024

Friendly, good, efficient

Local to me, well organised and knowledgeable about the products. Efficient service and good interest rates. Very good advice from and service from Tracy. Reviewed on: 20th February 2024

Friendly, professional, efficient

Conveniently local mutual Society. Friendly, professional service from Tracy. Reviewed on: 20th February 2024

Successful, fuss free LPA registration

Called in to branch without any other expectations than to get information re registering an LPA. Manager offered time with staff (Lia) to do this as I had all necessary documents. Process completed professionally , without fuss, and within predicted time. Lia made whole process easy and stress free - completely different from experience at other banks who I had made appts with. Fabulous customer service. As an aside, loved the vault- so interesting. Thank you Lia…. And Tom Reviewed on: 19th February 2024

Halesworth branch

Halesworth branch staff were very helpful and professional when I opened a Savings account last Summer.. Reviewed on: 19th February 2024

Local, friendly, excellent

Very good customer service, friendly staff, good range of accounts and services. I have been here as a customer for several years. Reviewed on: 17th February 2024

Always a pleasant experience

Always a pleasant experience really friendly and helpful staff Reviewed on: 16th February 2024

Support Local Building Society

Excellent service. Nice to be treated with respect Reviewed on: 16th February 2024

You feel special with Suffolk Building Society.

I value Customer Service as much as I value decent, safe banking facilities. Suffolk Building Society delivers exceptionally well on both. In addition the support it gives to local community projects is amazing. What is even better us that there are branches to visit and people to speak to face to face. You feel special with Suffolk Building Society. Reviewed on: 16th February 2024

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