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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 2,414 reviews, last reviewed 17th Aug 2026
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Quick and convenient to open on my break. Quick and convenient to open on my break. Reviewed on: 17th August 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2416)

Accounts

5
Ask about my savings and was helped sort out all my accounts Time was no problem. Reviewed on: 2nd February 2024

I’ve saved with SBS my entire life and have always h...

5
I’ve saved with SBS my entire life and have always had a positive experience using their branches Reviewed on: 2nd February 2024

A welcome addition to the High Street

5
The staff are always knowledgeable, efficient and helpful. Reviewed on: 2nd February 2024

Excellent service.

5
Nothing is too much trouble, polite, helpful and explain so it’s easy to understand. Reviewed on: 2nd February 2024

Very helpful and Friendly environment

4
When visiting the branch in Woodbridge, Suffolk staff were very helpful and friendly when explaining my options particularly as I was unsure of a few of the options. They were happy to explain what each option meant for me. Reviewed on: 2nd February 2024

Took a fixed rate isa lady that dealt with it could...

4
Took a fixed rate isa lady that dealt with it could not have been more helpful Reviewed on: 2nd February 2024

Staff support

5
Staff were very knowledgeable and helpful Reviewed on: 2nd February 2024

Always keeps you updated with the on going saving rates

5
Always keeps you updated with the on going saving rates Reviewed on: 2nd February 2024

Great staff in the Saxmundham branch delt with a lar...

5
Great staff in the Saxmundham branch delt with a large deposit for me and made me feel at ease. Very professional. I can highly recommend. Reviewed on: 2nd February 2024

Great service from all offices.

5
Great service from all offices. All staff are always welcoming and very helful Reviewed on: 2nd February 2024

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